Why people choose Vodafone

We’re working hard to deliver for you

Why it's great to be with Vodafone

We're helping Kiwis do their thing better with world class mobile, broadband and TV network, the latest devices and plans packed with data, TXTs and minutes

Man with phone

Online, in person, on your mobile, or over the phone - whichever way you like to communicate, we’ve got it covered. Our customer service team will go out of their way to help you get the most out of your Vodafone products and services.

  • Manage your account and services online with My Vodafone
  • Ask us a question in the Vodafone Community, on Facebook or Twitter
  • Call into our 24/7 customer service centre
  • Want to talk to someone face to face? Visit us in one of our stores.
  • Tricky tech question or just a bit stuck? Our Ninjas are here to help with simple solutions.

Looking after our communities and environment

Youthline adults and kids lying in a cirle on the grass


We’re passionate about connecting and supporting New Zealand communities  It’s our mission to promote healthy outcomes for Kiwi youth, support the re-build and growth of Christchurch, celebrate Maori culture and be ready to help out during an emergency or natural disaster.

More about Vodafone in your community

Child and adult hand holding a plant

Caring for people and the environment

We take our responsibilities to the environment and the health and safety of our customers seriously. We’re passionate about doing everything we can to reduce our environmental impact - and helping our customers and staff do the same.

More about environment & health

Fantastic Fridays

Our partnerships

We partner and support with leading NZ sports, music and movie brands to reward our customers with exclusive deals and experiences any day of the week. All thanks to Vodafone Fantastic Fridays.

More about our partnerships


Our retail stores ›

Just need a bit of help - go in store

Need help with your phone? Or advice on which plan’s right for you? There’s a Vodafone store near you that’s ready to help.

Transfer your mobile contacts


Cut the frustration of setting up a new mobile. Use Red Box in store and get all your contacts accurately transferred from old to new.

Vodafone Ninjas ›

Vodafone Ninja

Tricky tech question or just a bit stuck? Get simple solutions from our experts.


My Vodafone – manage your account the easy way

Get My Vodafone for your iPhone or iPad

Get My Vodafone for your Android device

View usage, pay on the go, roam worry-free, stay in touch with Fantastic Fridays and more

Free download: TXT App to 790 for a link via SMS