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Get answers, exchange ideas and share tips, tricks and solutions on everything from smartphones to modems and more in the Vodafone Community. Vodafone Ninjas and other Community members are online now – join in the conversation.

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It’s super easy to be in control of your account

My Vodafone is the easiest way to control your account anytime, anywhere, on your PC, laptop or smartphone.

  • Check your minutes, TXTs or data balance
  • Top Up or pay your monthly bill
  • Manage and update your Add-Ons

Download the free My Vodafone app from

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or TXT ‘App’ to790

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Come in store for help with all things Vodafone

We have a large customer care team based across New Zealand and in the Philippines. Our team is representative of the many cultures that make up New Zealand.

At Vodafone, we are committed to providing the best customer service, and each team member is fully trained to help you with any questions you have about any of our products and services.

Find a store

 

Call us

Mobile

777

From a Vodafone mobile

Landline

0800 800 021

From a landline

Overseas

+00 649 355 2007

From overseas

Technical Support

0800 921 021

Technical support

Our customer service centre is open 24/7 and it’s free to call us.

Landline

0800 438 448

For Standard & VDSL broadband

Technical Support

0508 888 800

For Cable and Fibre broadband

Overseas

+64 9 355 2007

From overseas

Buy or upgrade

0800 777 035

Want to buy or upgrade broadband or SKY services?

Mobile

888

From a Vodafone mobile

Landline

0800 400 888

From a landline

Overseas

+64 9 962 9888

From overseas

Buy or upgrade

0800 888 305

Want to buy our products or services?

Our customer service centre is open 24/7 and it’s free to call us.


 
contact centre team

Customer Care

We have a large customer care team based across New Zealand and in the Philippines. Our team is representative of the many cultures that make up New Zealand.

At Vodafone, we are committed to providing the best customer service, and each team member is fully trained to help you with any questions you have about any of our products and services

 

Formerly with TelstraClear?

For support or sales questions, please use the numbers below

Mobile

0508 888 800

From a mobile or landline

Buy or upgrade

0508 888 800

Want to buy our products or services?

Credit Service

0508 556 557

Got a question for credit services?

Overseas

+64 9 913 9150

Calling from overseas?

Mobile

0508 555 500

From a mobile or landline

Buy or upgrade

0508 555 500

Want to buy our products or services?

Credit Service

0508 556 666

Got a question for credit services?

Overseas

+64 9 913 9150

Calling from overseas?