Get in touch

Got a question? We’ve got the answer. Choose a way to get in touch with us from one of the options below

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Ask online

Got a question? Talk to us on Facebook or Twitter

You can also ask the Vodafone Community or send us an email using the contact form below.

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Come in store for help with all things Vodafone

Our Vodafone stores are packed full of smart stuff - and smart people -  that can help you do your thing better. Whether it’s transferring your old contacts to a new phone, advice on which plan is right for you, or how we can help your business. We’ve got a Vodafone store near you that’s ready to help.

Find a store

 

Call us

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777

From a Vodafone mobile

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0800 800 021

From a landline

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+64 9 355 2007

From overseas

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0800 921 021

Technical support

Our customer service centre is open 24/7 and based right here in NZ. It’s free to call us too.

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0800 438 448

From a landline

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+64 9 355 2007

From overseas

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0800 777 035

Want to buy or upgrade broadband or SKY services?

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888

From a Vodafone mobile

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0800 400 888

From a landline

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+64 9 962 9888

From overseas

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0800 888 305

Want to buy our products or services?

Our customer service centre is open 24/7 and based right here in NZ. It’s free to call us too.


 

Formerly with TelstraClear?

For support or sales questions, please use the numbers below

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0508 888 800

From a mobile or landline

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0508 888 800

Want to buy our products or services?

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0508 556 557

Got a question for credit services?

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+64 9 913 9150

Calling from overseas?

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0508 555 500

From a mobile or landline

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0508 555 500

Want to buy our products or services?

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0508 556 666

Got a question for credit services?

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+64 9 913 9150

Calling from overseas?


 

Complaints

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Here at Vodafone we aim to provide you with great service, but things don't always go to plan. That's why we have a process in place to help resolve any issues you may have. If you feel there's something we can do better, or you're not happy with one of our products or services, we would like to know about it.

More about making a complaint ›
 

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Community ›

Got a question? Somebody else might have already solved it on the Vodafone Community forums. Take a look at the latest questions and answers.