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Green Acres is a Ready Business

How going paperless has turned Green Acres into a Ready Business

Franchises like Green Acres are streamlining, upgrading and automating their systems to enable seamless interactions for customers and franchisees alike.

Green Acres is New Zealand’s largest home and commercial services business. Logan Sears, CEO of Green Acres loves change and he isn’t the only one reaping the benefits. His 600+ strong team of franchisees are the real winners when it comes to Green Acres.

Going paperless and working in the cloud already saved the company $500K in compliance costs. Take a look at the systems Logan is working with and you’ll see how Vodafone can also help you be more flexible and efficient.

26 years old and still growing

From humble beginnings in 1991, Green Acres has streamlined their business model to stay ahead of the competition. This is reflected in their 15 awards over 21 years, including being named Westpac New Zealand Franchise System of the Year a number of times.

Smarter tools for better communication

When Green Acres went from pencils and pads to iPhones and iPads, the team shifted to the reliable Vodafone network. Now all franchisees have complete visibility of their business and receive instant notification of new jobs directly to their smart devices.

Cut time with the cloud

Since Green Acres has become cloud based, they’ve cut admin time down to normal working hours. No more going home to do the books. Previously, Green Acres used 15 different communication channels, now they use just one. Franchisees now do all their admin real-time in the field with a job management app called Engage. A simple change like moving to the cloud could certainly make a difference to your business too.

Never miss a call

Being customer focused is at the heart of the Green Acres business. So franchisees never miss a call from a potential customer, we set them all up with Vodafone Local Number on Mobile. Now, all local phone calls to franchisees landline numbers are forwarded directly to their mobiles.

Think like a customer

These days, customers want to do more online. With Green Acres using their own Engage app, staying connected is extremely crucial. Customers are able to book a service, pay for the job and give feedback directly to Green Acres with a little help from Vodafone.

Here’s how Green Acres became a Ready Business.

  • Red Business plans with data SIMs for iPads and mobile data for franchisees to work on the go.
  • All 600 franchisees set up with Vodafone Local Number on Mobile so calls never missed.
  • Vodafone provided systems that sends 0800 numbers to nearest franchisee.
  • Ongoing support nationwide from dedicated Vodafone Business Specialists.
  • Comprehensive knowledge, resources and tools from Vodafone Account Managers.
  • Expanding Australian businesses 1800 numbers redirected to New Zealand.
To find out how you can benefit from becoming a Ready Business contact your Account Manager or call 0508 249 777
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