Important things to know

These terms are in addition to our:

• Residential Broadband, TV and Fixed Line Terms and Conditions
• Modem, connection and wiring offer Terms and Conditions
• VDSL Upgrade Offer Terms and Conditions - Enjoy VDSL speeds at ADSL prices for the first 12 months. After 12 months a $10 extra monthly cost applies. Offer available for a limited time. Offer includes standard VDSL set up costs and modem for new customers. $99.05 cost applies for existing Vodafone Broadband customers who upgrade to VDSL. VDSL not available everywhere.

Naked broadband is not available in all areas

• No standard fixed `line phone line for calling is allowed with a Naked Broadband plan. If you currently have an active standard fixed line phone line for calling, this will be disconnected and any features that you had on that line, including voicemail and caller display, will be deactivated.
• Services that require a fixed line phone line to work, such as monitored alarms, faxes, medical alerts, the interactive features of SKY digital or PABXs are incompatible with Naked Broadband.

On Account mobile calling plan discount terms 

• A $30 discount per month applies to the Naked Share, Play and Entertain plans when it is linked to an eligible Vodafone On Account mobile calling plan, which you or an employer pays for.
• Eligible plans do not include Prepay, Mobile Broadband, Mobile data, TXT only, Free2Call, Biz Mobile, Biz Data, Invitation Mobile GSM and Free Access plans.
• You can only have one On Account mobile calling plan monthly discount per broadband plan. Each validated On Account phone number may only be registered against one home broadband plan to receive the monthly discount.
• If you have an existing 12 month term discount it will automatically be replaced by the On Account mobile calling plan discount if you link your mobile number. You can only have one On Account Mobile discount per broadband plan.
• To receive the discounted monthly pricing for your home broadband plan, you have to have followed the process to link and validate your On Account mobile calling plan to your home broadband plan and remain on a validated On Account mobile calling plan. The discount will cease to apply if you no longer have an eligible On Account mobile calling plan with Vodafone.

Broadband

• When you reach the end of your plan’s data allowance, you will be charged the excess data rate of $1 per gigabyte, or part thereof.  Usage notifications generated at 80% and 100% of your plan’s data allowance, on the day you reach 80% or 100% of your data allowance we’ll send you an email to let you know. Keep track of your usage by visiting vodafone.co.nz/myvodafone
• Your broadband speed will vary depending on a number of factors including NZ and overseas networks, your modem and computer technology including Wi-Fi capability, internal home wiring, other environmental factors, and how many other people are using it at the time. Uploads and downloads count towards your monthly allowance.
• A free VDSL standard connection and wiring and free VDSL wireless modem offer is available to new customers when you choose a 12 month term.
• A free VDSL standard connection and wiring offer and a $49.95 modem discount are available to existing customer on a new contract term.
• If you’re switching to Vodafone your existing provider may charge you an early termination fee.

Important things to know

These terms are in addition to our standard Residential Broadband, TV and Fixed Line terms and conditions

On Account mobile calling plan discount terms       

• A $10 discount per month applies to the Share Pack when it is linked to an eligible Vodafone On Account mobile calling plan, which you or an employer pays for (Discover Pack is not eligible for the $10 OA discount).
• Eligible plans do not include Prepay, Mobile Broadband, Mobile data, TXT only, Free2Call, Biz Mobile, Biz Data, Invitation Mobile GSM and Free Access plans.
• You can only have one On Account mobile calling plan monthly discount per broadband plan.
• If you have an existing 12 month term discount of $10 per month it will automatically be replaced by the On Account mobile calling plan discount if you link your mobile number. You can only have one of these $10 discounts per broadband plan.
• To receive the discounted monthly pricing for your home broadband plan, you have to have followed the process to link and validate your On Account mobile calling plan to your home broadband plan and remain on a validated On Account mobile calling plan.
• Each validated On Account phone number may only be registered against one home broadband plan to receive the monthly discount.
• The discount will cease to apply if you no longer have an eligible On Account mobile calling plan with Vodafone.

Home phone & calling

• Phone features are an additional monthly charge to your home phone monthly fee.
• The monthly fee for phone add-ons is charged in advance. If you cancel any of these services part way through the month you will still be billed to the end of the month.

Broadband hardware

• The HomeHub router is the Netcomm NP805N wireless router.
• 802.11n Wi-Fi to enjoy extended wireless coverage throughout the home.
• 4 Ethernet (10/100/1000 Mbps)  RJ45 ports, lets you connect up to 4 wired devices via the Gigabit Ethernet port, and use the inbuilt USB 2.0 port to connect and share an external hard disc drive.
• With the next generation of Internet just around the corner the inclusion of IPv6 support means you can enjoy a new world of applications without having to upgrade.

Broadband

• When you reach the end of your plan’s data allowance, you will be charged the excess data rate of $1 per gigabyte, or part thereof. Usage notifications generated at 80% and 100% of your plan’s data allowance, on the day you reach 80% or 100% of your data allowance we’ll send you an email to let you know. Keep track of your usage by visiting vodafone.co.nz/myvodafone
• Stated speeds are based on theoretical maximums. Your actual broadband speed will vary depending on a number of factors including NZ and overseas networks, your modem and computer technology including wifi capability, internal home wiring, other environmental factors, and how many other people are using it at the time. Uploads and downloads count towards your monthly allowance.
• If you’re switching to Vodafone your existing provider may charge you an early termination fee.
• A wireless modem and standard broadband connection and wiring offer is available when you choose a contract term.
• Broadband is not available in all areas.

BestMates for home phone

• Your nominated numbers can be any NZ landline or NZ mobile number. International phone numbers, special numbers (such as a 0900 or 0800 number) or short codes are excluded.
• You can change your nominated numbers at any time, however you can only change each nominated number once per month.
• You can give each of your nominated numbers a unique description or nickname (eg. Mum, Friend, Sister, Boyfriend) so that you can easily identify each number belongs to. You can add, edit or remove a nickname label as often as you like.
• BestMates for home phone is not available with Standard Broadband Naked and Ultra Fast Broadband Naked plans, business fixed line plans or as an Add-On to the home phone only service.