Help for Mobile Broadband

We’re operating in all Covid-19 Alert Levels – you can buy online, call or chat with us. Check our Store Locator for open stores and our COVID FAQ for details and updates.

Please beware of a TXT/SMS scam that infects mobile phones with a virus. If you receive any suspicious messages don’t click links or download any apps/updates. Read more about Flubot.

Personal Help Help for Mobile Help for Mobile Broadband

How to set up Mobile Broadband on your device.

Person lying down on grass using a black laptop

Person lying down on grass using a black laptop

Person lying down on grass using a black laptop

Set up your Vodem

Your Vodem (USB stick or Modem stick) connects your computer to the internet over our mobile network. See how to get started.

Group of people sitting together outside using tablets.

Group of people sitting together outside using tablets.

Group of people sitting together outside using tablets.

Set up your Pocket Wi-Fi

A Vodafone Pocket WiFi creates a personal portable Wi-Fi network you can share with others or multiple devces of your own.

Person sitting in a cafe using a tablet.

Person sitting in a cafe using a tablet.

Person sitting in a cafe using a tablet.

Set up your tablet

Already got your tablet and just need a data connection? Setting up your tablet on Vodafone Mobile Broadband is quick and easy.

Manage your account

Plus loads more

Plus loads more

Plus loads more

Check your data usage

For all mobile broadband devices - tablets, iPads, Pocket WiFi devices and Vodems - we recommend using My Vodafone to check your data usage and account balance.

View and pay your bill

View and pay your bill

View and pay your bill

How to pay your bill

There are a number of easy ways to Top Up or to pay your bill. Which makes life a little bit easier and getting your bill paid hassle free and on time.

Customer Impacting Events

Mobile ›

Excellent Very Good Good Fair Low No Connection

Landline & Broadband ›

Excellent Very Good Good Fair Low No Connection