Help with mobile broadband

Set up a new device or simply manage your account, this is the place

 

Set up a Vodem

Vodem Stick K5150 4G (Cat4)
Your Vodafone Mobile Broadband Vodem (USB Stick) connects your computer to the Internet over the our mobile network.
 
You can browse the web, pick up emails, and use any other internet service wherever there's network coverage, plus you can send, receive and manage TXT messages directly on your computer using the VMB software.
 

 

Set up a Pocket WiFi

Pocket Wi-Fi
A Vodafone Pocket WiFi creates a personal portable Wi-Fi network you can share with others or multiple devces of your own.
 
So you can share your secure mobile broadband internet connection with Wi-Fi-enabled devices - computers, Apple iPhone, iPad or iPod touch, Android smartphones and tablets, or mobile gaming devices like Nintendo DSi.
 

 

 

Manage your account

Man Typting on Notebook Looking At My Vodafone Data Usage Screen

For all mobile broadband devices - tablets using SIM cards, Pocket WiFi and Vodems - we recommend using My Vodafone to check your usage and account balance.

We also supply Vodafone Mobile Broadband (VMB) software with your device so you can quickly check on data use, send and receive TXTs and more.

How to check your data use
Man Typting on Notebook Looking At My Vodafone Pay Your Bil Screen

There are heaps of easy ways to Top Up your Prepay or pay your mobile broadband bill – making life a little bit easier and paying your bill on time as hassle free as possible.

How to Top Up or Pay
Man looks at his laptop checking his plan on My Vodafone

Need more Prepay data? From 500MB to 5GB, we have a selection of plan and Data Boosts.

If you have an On Account plan, then you can buy one of our  Help with On Account Add-Ons as a one-off or add it to your plan.


 
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Frequently Asked Questions

Check out the most common questions and answers about mobile broadband.


View all mobile broadband FAQs