Mobile

Add-Ons | Buy Add-Ons by TXT

This article list useful TXT services to buy Add-Ons by TXT message.

My One NZ | Check your balance using our website

This page explains how to view your mobile account balance using My One NZ for desktop.

Add-Ons | Manage a Prepay service by TXT

This page provides the TXT codes you can use to check your Prepay balances.

Billing | View bill through One NZ web (One NZ A)

This article explains how you can use your computer to view your bill online.

Simple mobile conference calling with groupCall

With groupCall you can talk to up to four people (on mobiles or landlines) at once in a mobile conference call. It's great for talking to your whole family or team. There's no cost to activate it, you simply pay for each call at your standard plan rate for that call.

Wireless Broadband home phone | Manage Call Waiting

Let's you know when someone is trying to call you while you're on another call.

Mobile data isn't working on a new SIM card?

Steps to get mobile data working with a new SIM card

Prepay Deal | Buy a One NZ Reward using My One NZ

This article explains how you can buy a Prepay deal using My One NZ.

Direct Debit from a bank account | Cancel or suspend a payment

Please contact us through live chat at least 2 working days before the date of the next payment.

My One NZ| Add a Prepay service

This page explains how you can add a Prepay service to My One NZ.

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