Mobile

TXT alerts about data sent to another device

Notifications can only be sent to the device using the mobile data. If you're on a corporate stream plan or an iPad you will not be able to receive TXT notifications.

Red Share for Business | Soft data limits

Soft limits let you create up to 3 different data profiles that can be applied to every user in your group and easily managed through My One NZ.

Who is the Commerce Commission (ComCom)?

The Commerce Commission is New Zealand's competition enforcement and regulatory agency. The Commerce Commission's role is to regulate the supply of telecommunications services to New Zealanders.

How to view a One NZ bill | One NZ D

Log into the One Business Portal Click the Finances tab

What happens if I move out of 3G or 4G coverage during a video call?

Your call will disconnect, it will not transfer to a voice call.

Where can I find my Apple Device Enrolment Program customer ID?

To find your DEP Customer ID, log into https://idmsa.apple.com/IDMSWebAuth/login.html?disable2SV=true&rv=2&appIdKey=09273cfd6b56a8ce5af52a0153d1d796d364e03a36c6e87ef21e92c77a83ef3f&path=/qforms/web/index/avs&language=US-EN&country=NZ and click on your name in the upper right corner, choosing Organisation Details from the drop-down menu will show your ID number.

What uses my iPhone or iPad's data?

Daily use of your iPhone or your iPad can use quite a lot of data without you realising.

Red Share for Business | Manage mobile data access

For any users who do exceed their soft limit, administrators have the ability to easily stop their access to mobile data through My One NZ . They can also restart them if continued mobile data is needed, or, they roll over into the next month and their data allocation resets.

Switch to Rural Wireless Broadband

If you want to swap your fixed broadband plan for Rural Wireless Broadband, call us on 0800 777 035 (business customers, talk to your Account Manager or call us on 0800 777 041

What if I run out of minutes, TXTs or data while roaming?

If you're on either the Small, Medium, Large or Extra large plans

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