Skip to content

2016 - Consumer broadband and landline price changes

You may already be aware that the cost of delivering fixed broadband and phone services over copper is increasing.

In December, the Commerce Commission announced their decision to significantly increase the amount we and all other Telecommunication Providers pay Chorus to connect your broadband to the copper network. This is extremely disappointing and means that we unfortunately have to increase some of our prices.

What does this mean for you?

From 1 March 2016, a $5 per month increase for ADSL and VDSL broadband customers took effect.

We’re really sorry about this price change, it certainly wasn’t the outcome we hoped for nor were expecting. We fought hard to stop this from happening and were very much hoping to keep prices down for our customers.

We’ll keep checking your plan

You can be confident you’re getting great value from Vodafone. With Vodafone Plan Check we regularly check you plan to ensure you’re getting great value. Each month 40,000 customers receive a Plan Check – from upgrades to our latest plans, to making sure you have enough data, Plan Checks will help you make the most of your plan.

We’re committed to giving you the best possible experience for your mobile and home broadband.

Thanks for choosing Vodafone.

Matt Williams
Consumer Director

ADSL+ Homephone

Plan 40GB 80GB Unlimited
Price prior to 1 March 2016 $69.99 $89.99 $99.99
Current price $74.99 $94.99 $104.99


ADSL Naked broadband

Plan 80GB Unlimited
Price prior to 1 March 2016 $69.99 $89.99
Current price $74.99 $94.99

VDSL+ Homephone

Plan 80GB Unlimited
Price prior to 1 March 2016 $99.99 $109.99
Current price $104.99 $114.99

VDSL Naked broadband

Plan 80GB Unlimited
Price prior to 1 March 2016 $79.99 $99.99
Current price $84.99 $104.99



Q. Why is Vodafone increasing the cost of my broadband in March 2016?

A. The decision by the Commerce Commission to increase prices for copper access means that, unfortunately, we've had to pass on these increased and unexpected costs to our customers. This will only impact you if you have an ADSL or VDSL broadband connection. This doesn’t apply to Vodafone Fibre or Cable, We recommend you consider moving to these services. You can see if Fibre is available at your address by going to

Q. Who is the Commerce Commission (ComCom)?

A.  The Commerce Commission is New Zealand's competition enforcement and regulatory agency. The Commerce Commission’s role is to regulate the supply of telecommunications services to New Zealanders.

Q. Will the price increase be for new customers only? Will existing customers be affected?

A.  The price increase will be for all ADSL and VDSL customers, both new and existing, who have naked broadband, or a home landline and broadband. The new pricing will start from 1 March 2016.

The prices are unchanged for our customers who have only a phone line (and no broadband), and also for fibre and cable customers.

Q. Do I need to change my AP/direct debit payments?

A. No changes need to be made to your direct debits, but you will need to make a change to your automatic payments and we’d encourage you to do so from your March bill.

main_icn_24_7_support 360-view 4g main_icn_Accessories main_icn_Add_or_Plus main_icn_Apps arrow-left arrow-right market_icn_Battery bill-or-report-mid block blog-hi-dark broadband-device-hi-dark broadband-mid broadband-device business calendar market_icn_Minutes main_icn_Camera main_icn_Chat cherries-points main_icn_Chevron_down main_icn_Chevron_left main_icn_Chevron_right main_icn_Chevron_up clock-hi-dark main_icn_Clock_or_Timed main_icn_Close community-or-foundation-mid main_icn_Community_or_Foundation connectivity converged-proposition customer-care dashboard-hi dashboard-mid main_icn_Dashboard data-mid market_icn_Data_Sharing market_icn_Deals main_icn_Delete delivery main_icn_Dislike document-mid main_icn_Download main_icn_Edit entertainment-hi-dark error-circle error-simple main_icn_Social_Facebook main_icn_Filter main_icn_Filter social-google-plus help-hi_1 help home-02-hi info-circle infographic-hi-dark country-or-international-hi-dark landline-or-call-mid main_icn_Landline_or_Call main_icn_Like market_icn_LinkedIn location-hi main_icn_Location mail-new-hi-dark mail-read-hi-dark mail-new market_icn_Screen_size main_icn_Menu market_icn_SMS mobile-broadband mobile-hi-dark mobile-mid main_icn_Mobile my-vodafone-mid main_icn_My_Vodafone network-signal-hi-dark network-signal-hi network-signal-mid main_icn_Network_signal offer-badge-percent market_icn_Offer_badge main_icn_Pause payg-hi-dark payg-hi payg-mid main_icn_PAYG social-paypal main_icn_Photos pie-chart play-hi-dark main_icn_Play_circle main_icn_Play_arrow main_icn_Add_or_Plus print main_icn_Privacy 0_rating 5_rating main_icn_Ratings record-hi-dark refresh main_icn_Bill_or_Report main_icn_Reports return-product roaming-hi-dark roaming-mid main_icn_Roaming search-hi-dark main_icn_Search security-hi-dark security-hi security-mid main_icn_Security settings-hi-dark settings-hi share shopping-trolley shopping sim-mid main_icn_SIM market_icn_SIM_Swap social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Student tail [Converted] text-mid main_icn_Text thumbs-hi-dark tick main_icn_Tick_simple top-up-hi-dark top-up-hi top-up-mid main_icn_Top_up tv-hi-dark main_icn_TV main_icn_Social_Twitter users main_icn_Viewed market_icn_Vodafone_store voice-of-vodafone-alerts-mid voice-of-vodafone-alerts warning-hi-dark warning-hi-dark warning weight white-paper-mid country-or-international-mid market_icn_Multinational social-youtube VF_Logo