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Voice calling over broadband

Landline phone calls over broadband

Why upgrade to voice calling over broadband?


Keep your business future-ready

Voice calling over broadband is fast becoming the norm for landline calling across New Zealand. Making the switch today keeps your business future ready.

Also, with older landline networks, including the PSTN (Public Switched Telephone Network) currently being phased out, you’ll need to upgrade to a new solution in order to retain your existing landline number.

Business Plans

Offers great value business plans

Our highly competitive plans such as Office Net combine calling and broadband in a single plan and
let you add calling features.

Or upgrade to Vodafone One Business to combine your team’s landline, mobile and desktops into a single call management and collaboration system; so your team can work together from anywhere.

Business Broadband

Upgrade your business broadband

If fibre is available in your area, and you're not already using it, we can upgrad your business broadband to fibre when it moves to voice calling over broadband.

Or if you're currently using ADSL and want faster data speeds, we can look at an upgrade to VDSL, which provides up to 3x faster data speeds than average ADSL speeds. (VDSL not available everywhere)


Do I need to change my landline phone?

If you only have one phone and it’s VoIP capable, you won’t need a new phone. It’ll work just fine. If you’re not sure, check your phone’s user manual.

If you don’t have integrated wiring and you have multiple phones where each one plugs into a separate phone jack in the wall then you’ll need to replace them with a new VoIP capable base unit with multiple handsets.
What is integrated wiring and how do I know if I have it?

When some houses had fibre and UltraFast HFC installed, integrated wiring was also added. This means that each of your phone jacks link up to your fibre connection. If you’re not sure if you have integrated wiring, simply plug your home phones into the phone jacks after you’ve moved to voice calling over broadband, and if there’s a dial tone that means you have integrated wiring.  

We are unable to offer integrated wiring for our ADSL or VDSL customers, we recommend talking to your local electrician.
Will my landline phone work when there’s a power cut?

All voice calling over broadband calls are made using your broadband connection. During a power cut, your broadband doesn’t work, so neither will your home phone. This includes all calls, even emergency calls to 111. We recommend always having a charged mobile phone ready to use as a backup.
What call features are available?

The following call features are all available with voice calling over broadband: Voicemail, Phone Divert, BestMates for home phone, Caller ID, Call Control and Call Waiting.

You may need to set them up again once your VoIP services are activated – you’ll find the guides on how to use the features here. Or if you’d like to add any of these services, contact us on the details below.



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