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Getting Started

We're really happy to welcome you to Vodafone On Account.

Your new Vodafone mobile On Account plan will give you outstanding value. To help you get started talking, TXTing, PXTing and more, here are some links to useful information.

Vodafone on account

Using your mobile

Getting help

Visit our help section to find a wealth of knowledge and FAQs.

Your Phone

Visit our help section to find a wealth of knowledge and FAQs.

VoiceMail

Whenever you can't answer your mobile, voiceMail can. The first time you make a call from your mobile, you'll be prompted to set up your voiceMail.

You can get all the online assistance you need

You can get all the online assistance you need

Managing your spend

My account is an online gateway where you can Get BestMate and other Add-Ons, Pay your mobile account, Save and send PXT online with PXT World + loads more.

Sign up to My account today for quick and easy access to your Vodafone world.

Managing your account with My Vodafone

Managing your account with My account

Monthly bill

I know you'll be surprised to hear this, but we've gone out of our way to make it easy for you to pay us every month. You can login to My account anytime and check your balance too. It's easy!

You can use:

  • direct debit
  • automatic payment
  • cheque
  • cash
  • credit card
You can get all the online assistance you need

The easiest way to pay your bill is to pay online

Getting the most from Vodafone

Check out these great On Account Add-Ons and services.

BestMates

It's always nice to call on your closest mates whenever you need them.

Family

This great Add-On lets you create a Family group of up to 4 people on Vodafone.

Mobile Internet

Whether you need access to your important email, you like to check your online auction once in a while, or download music while you're out and about, with our 3G mobile broadband network, you can do it all on the go.

Travelling Overseas (roaming)

Global roaming lets you use your Vodafone mobile in over 120 countries & territories around the world.

PhoneInsure

If your mobile is lost, stolen or accidentally damaged, anywhere in the world, phoneInsure will replace it - and it's only $9.95 excluding GST a month.

TXT IOU to 468 and get $5 credit on your phone

Unlimited call, TXT and video calling from within NZ
to your bestmate

Help & support

Help with this website, or our products and services