Ultra Fast Broadband - FibreX

Superfast, reliable broadband. Find out more about FibreX. Enter your address in the address checker below to see if you’re eligible.

 

Build your ultimate Red Home package

The plans shown apply to new customers on a 12 or 24 month term. 24 month terms applies to FibreX plans . Select your data, speed, home phone and TV options, and get a monthly price quote. Not all services are available everywhere.

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On Account mobile customer**
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Important information

With a standard VDSL installation your connection will be activated remotely, at which point you will receive a notification text from us. The VDSL modem (which is posted to you) needs to be on hand ready for the installation. While our equipment optimises your broadband performance you are likely to experience up to 10 days of inconsistent speeds and connectivity. During this time avoid turning off or rebooting your modem as it will interrupt the optimisation process and prevent you from getting the best speed possible after the first 10 days.



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Important Note: The 6 months half price unlimited broadband data offer on a 24 month term will not display in the package builder.
Actual user speeds will vary and are affected by various factors including how you’re connected to the internet, the hardware and software used, number of devices connected, time of day, and where the data is downloaded from.
*In really good conditions on our FibreX Max plan, we expect you’ll get download speeds of 700-900 Mbps and upload speeds of 90-95 Mbps.
Customers at eligible addresses will get an install in 3 working days, or a $100 credit if not installed in time.
Modem postage and handling fee of $14.95 applies. Non-standard installation charges may apply.
**$10 discount per month applies when it is linked to an eligible Vodafone On Account mobile plan.
^Traffic management, residential use and terms apply to Unlimited broadband data.
Early termination fees apply. SKY TV will be offered as a possible alternative if Vodafone TV is not available.


Important things to know

Terms and conditions

Vodafone FibreX

  • Vodafone FibreX is not available everywhere.  It is only available in parts of Wellington, Christchurch and Kapiti. Please refer to our address checker
  • Gigabit network speed capability exceeds user speed capability. Actual user speeds will vary and are affected by various factors including how you’re connected to the internet (using a Gigabit Ethernet cable is better than WiFi, which could have a large impact on speed), the hardware and software used, number of devices connected, time of day, and where the data is downloaded from. In really good conditions, we expect you’ll get download speeds of up to 700-900 Mbps and upload speeds of up to 90-95 Mbps
  • Customers at eligible addresses will get an install in 3 working days, or a $100 credit if not installed in that time
  • Traffic management policy, residential use and terms apply to Unlimited Broadband data. 3 day install terms apply
  • Early termination fees apply
  • Consumer Terms and Conditions, Residential Broadband, TV and Fixed Line Terms and Conditions, Unlimited Broadband Terms and Conditions will apply

Ultra Fast Fibre 100 Unlimited Offer

  • Offer may be withdrawn at any time
  • Offer not available in conjunction with any other offers
  • After 12 months the $10 speed upgrade discount will no longer be applied against your monthly access fee and you will pay the then current cost of the Ultra Fast 100 Unlimited plan
  • 'Less than standard unlimited broadband’ is a comparison of the price of the standard ADSL broadband Unlimited plan ( at 1 March 2016), when compared to this offer
  • Traffic management policy, residential use and terms apply to Unlimited Broadband data
  • Fibre not available everywhere
  • Early termination fees apply
  • $14.95 modem postage and handling fee apply

Broadband

  • We cannot guarantee the availability of broadband services to you until the services are connected
  • Your broadband speed will vary depending on a number of factors including NZ and overseas networks, your modem and computer technology including wifi capability, internal home wiring, other environmental factors, and how many other people are using it at the time
  • Uploads and downloads count towards your monthly allowance
  • Broadband is not available everywhere, and only particular types of broadband services may be available in some areas
  • Services that require a fixed phone line to work, such as monitored alarms, faxes, medical alerts, the interactive features of SKY digital or PABXs are incompatible with Naked broadband
  • Non-standard connection fees may apply
  • UFB over Fibre:
     - You must also agree to Your Local Fibre Company’s (LFC’s) End User Terms
     - If you do not own the premises where services will be installed, you must obtain the property owner’s written consent to all works being undertaken at the property prior to installation and provide that to us if requested
     - Please see the Broadband installation tab in the Additional Information section for further details on UFB and the LFC’s End User Terms

Phone

  • Connection fees may apply

Vodafone TV

  • Vodafone TV is not available everywhere
  • Free use of Vodafone TV Recorder on eligible plans. The Vodafone TV Recorder remains the property of Vodafone
  • To access high definition content you will need a high definition capable TV, have Freeview|HD, or have subscribed to SKY Basic and the SKY channels that include HD content
  • TV One, TV2, TV3 in HD come standard on the Vodafone TV Digital Recorder. The SKY TV HD ticket is included - normally $9.99 per month (per household)

SKY TV

  • To access high definition content you will need a high definition capable TV,  have subscribed to SKY channels that include HD content, and have a HD Ticket - $9.99 per month (per household). Non-standard connection fees may apply

Offer summaries

Important things to know