Close dialog
Personal
Why Vodafone
Mini Basket
Show Search

Search

view all results for "{queryText}"
My Vodafone

Vodafone One Business - How-to guides

Help videos and quick start guides

We’re operating in all Covid-19 Alert Levels – you can buy online, call or chat with us. Check our Store Locator for open stores and our COVID FAQ for details and updates.

Please beware of a TXT/SMS scam that infects mobile phones with a virus. If you receive any suspicious messages don’t click links or download any apps/updates. Read more about Flubot.
Business Products & solutions Unified Communications

Set-up and User Guides

Set-up Guides - Videos

Learn how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device.
ATA Setup guide
ATA Setup guide
ATA Setup guide
Play

ATA – Set-up Tutorial


Learn how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Play

IP Desk Phone Basic – Set-up Tutorial


Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Play

IP Desk Phone Premium – Set-up Tutorial


Learn how to set up your Cisco MPP 8851 IP desk phone.



Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Play

IP Conference Phone – Set-up Tutorial


Learn how to set up your Cisco MPP 8832 IP conference phone.
Yealink DECT IP Phone (W60P & W56H)
Yealink DECT IP W60 & W56H Phone.
Yealink DECT IP W60 & W56H Phone.
Yealink DECT IP W60 & W56H Phone.
Play

DECT IP Phone – Set-up Tutorial


Learn how to set up your Yealink DECT IP W60 & W56H phone.

Set-up Guides - PDF

ATA Set-up Guide

ATA – Set-up Guide


Learn more on how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device

Find out more
lady talking on the phone

IP Desk Phone Basic – Set-up Guide


Learn how to set up your Cisco MPP 6851 IP desk phone.
Download PDF
Man talking on the phone

IP Desk Phone Premium – Set-up Guide


Learn how to set up your Cisco MP 8851 IP desk phone.
Download PDF
Lady in an office

IP Conference Phone – Set-up Guide


Learn how to set up your Cisco MPP 8832 IP conference phone.
Download PDF
Lady talking on phone

DECT IP Phone – Set-up Guide


Learn how to set up your Yealink DECT IP W60 & W56H phone.
Download PDF

User Guides - Videos

Learn how to use your Cisco MPP 6851 IP desk phone

IP Desk Phone Basic – Tutorial


Learn how to use your Cisco MPP 6851 IP desk phone.
Learn how to use your Cisco MPP 8851 IP desk phone.

IP Desk Phone Premium – Tutorial


Learn how to use your Cisco MPP 8851 IP desk phone.

User Guides - PDF

lady talking on the phone

IP Desk Phone Basic – User Guide


Learn how to use your Cisco MPP 6851 IP desk phone.
Download PDF
Man talking on the phone

IP Desk Phone Premium – User Guide


Learn how to use your Cisco MPP 8851 IP desk phone.
Download PDF
Lady in an office

IP Conference Phone – User Guide


Learn how to use your Cisco MPP 8832 IP conference phone.
Download PDF
Lady talking on phone

DECT IP Phone – User Guide


Learn how to use your DECT IP Phone.
Download PDF
ATA Set-up Guide

ATA – User Guide



Learn how to use your Cisco Analogue Telephone Adaptor (ATA) 192 device.
Find out more

One Business App and Guides

We have both a mobile and desktop app available to help manage your devices the easy way.
mobileapp-icon.png
One Business Mobile App
Download on the App Store Download on the App Store
Get it on Google Play Get it on Google Play
desktopapp-icon.png
One Business Desktop App

PC Desktop App Mac Desktop App

Didn't find what you were looking for?

Visit our FAQ Page

Vodafone One Business Desktop and Web Apps

See what's new and improved

View latest version releases

Windows Desktop version 22.9.14.118 February 2021
MacOS Desktop version 22.9.14.72 February 2021

Maintenance Release:

  • Refreshed User Interface
  • Bug fixes and Security Enhancements

Windows Desktop version 22.6.4.18 May 2019
MacOS Desktop Version 22.6.4.12 May 2019

Maintenance release:

  • Bug fixes and Security Enhancements

WebRTC version 4.0.12 May 2019

Maintenance release:

  • Bug fixes and Security Enhancements

Desktop version 22.4.1.259 Sept 2018 (PDF 1.36MB)

New features added to current client version:

  • Web RTC guest screen share added
  • Persistent Active Call window added
  • Add people to call (conference) added

Desktop version 22.4.1.259 July 2018 (PDF 3MB)

Maintenance release:

  • Release of the client to address a ring back volume issue and to revert the default alerting tone to the default setting

Desktop version 22.4.1.178 June 2018 (PDF 3MB)
WEB main_icn_Menu main_icn_Close

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.