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Vodafone One Business - How-to guides

Help videos and quick start guides

Business Products & solutions Unified Communications

Set-up and User Guides

Set-up Guides

Learn how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device.
ATA Setup guide
ATA Setup guide
ATA Setup guide
Play

ATA – Set-up Tutorial


Learn how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 6851 IP desk phone.
Play

IP Desk Phone Basic – Set-up Tutorial


Learn how to set up your Cisco MPP 6851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Learn how to set up your Cisco MPP 8851 IP desk phone.
Play

IP Desk Phone Premium – Set-up Tutorial


Learn how to set up your Cisco MPP 8851 IP desk phone.



Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Learn how to set up your Cisco MPP 8832 IP conference phone.
Play

IP Conference Phone – Set-up Tutorial


Learn how to set up your Cisco MPP 8832 IP conference phone.
Telephone Adaptor Set up guide

ATA – Set-up Guide


Learn more on how to set up your Cisco Analogue Telephone Adaptor (ATA) 192 device

Find out more
Learn how to set up your Cisco MPP 6851 IP desk phone.

IP Desk Phone Basic – Set-up Guide


Learn how to set up your Cisco MPP 6851 IP desk phone.
Download PDF
Learn how to set up your Cisco MP 8851 IP desk phone.

IP Desk Phone Premium – Set-up Guide


Learn how to set up your Cisco MP 8851 IP desk phone.
Download PDF
Learn how to use your Cisco MPP 8832 IP conference phone.

IP Conference Phone – Set-up Guide


Learn how to set up your Cisco MPP 8832 IP conference phone.
Download PDF

User Guides - Videos

Learn how to use your Cisco MPP 6851 IP desk phone

IP Desk Phone Basic – Tutorial


Learn how to use your Cisco MPP 6851 IP desk phone.
Learn how to use your Cisco MPP 8851 IP desk phone.

IP Desk Phone Premium – Tutorial


Learn how to use your Cisco MPP 8851 IP desk phone.

User Guides - PDF

Learn how to set up your Cisco MPP 6851 IP desk phone.

IP Desk Phone Basic – User Guide


Learn how to use your Cisco MPP 6851 IP desk phone.
Download PDF
Learn how to set up your Cisco MP 8851 IP desk phone.

IP Desk Phone Premium – User Guide


Learn how to use your Cisco MPP 8851 IP desk phone.
Download PDF
Learn how to use your Cisco MPP 8832 IP conference phone.

IP Conference Phone – User Guide


Learn how to use your Cisco MPP 8832 IP conference phone.
Download PDF
Learn how to use your IP DECT phone.

IP DECT Phone – User Guide


Learn how to use your IP DECT phone.
Download PDF
Learn how to use your Cisco Analogue Telephone Adaptor (ATA) 192 device.

ATA – User Guide



Learn how to use your Cisco Analogue Telephone Adaptor (ATA) 192 device.
Find out more

User Guides - PDF

Quick User Guide Vodafone One Business Add-on - Smart Number
Quick User Guide Vodafone One Business Add-on - Smart Number
Quick User Guide Vodafone One Business Add-on - Smart Number
Quick User Guide Vodafone One Business Add-on - Smart Number

Smart Number — User Guide


Learn how to use the Vodafone One Business Add-on - Smart Number. Take control of your call flow with Smart Number, set and forget with time of day call redirection, always know if it’s a business call with Smart call presentation services and much more.*

Download PDF
Call Recording - User Guide
Call Recording - User Guide
Call Recording - User Guide
Call Recording - User Guide

Call Recording — User Guide


Learn how to use the Vodafone One Business Add-on - Call Recording . Call Recording is a great feature for Vodafone One Business customers who want to improve the efficiency of inbound and outbound call centre agents.*

Download PDF
Vodafone One Business Reception Console –User Guide
Vodafone One Business Reception Console –User Guide
Vodafone One Business Reception Console –User Guide
Vodafone One Business Reception Console –User Guide

Reception Console — User Guide


Be the engine for your Business – Reception Console allows you to manage multiple calls and see user availability to keep your business moving.*

Download PDF

*Additional charges apply.

One Business App and Guides

We have both a mobile and desktop app available to help manage your devices the easy way.
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One Business Mobile App
Download on the App Store Download on the App Store
Get it on Google Play Get it on Google Play
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One Business Desktop App

PC Desktop App Mac Desktop App

Didn't find what you were looking for?

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Vodafone One Business Desktop and Web Apps

See what's new and improved

View latest version releases

Windows Desktop version 22.9.14.118 February 2021
MacOS Desktop version 22.9.14.72 February 2021

Maintenance Release:

  • Refreshed User Interface
  • Bug fixes and Security Enhancements

Windows Desktop version 22.6.4.18 May 2019
MacOS Desktop Version 22.6.4.12 May 2019

Maintenance release:

  • Bug fixes and Security Enhancements

WebRTC version 4.0.12 May 2019

Maintenance release:

  • Bug fixes and Security Enhancements

Desktop version 22.4.1.259 Sept 2018 (PDF 1.36MB)

New features added to current client version:

  • Web RTC guest screen share added
  • Persistent Active Call window added
  • Add people to call (conference) added

Desktop version 22.4.1.259 July 2018 (PDF 3MB)

Maintenance release:

  • Release of the client to address a ring back volume issue and to revert the default alerting tone to the default setting

Desktop version 22.4.1.178 June 2018 (PDF 3MB)
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