Feature List - One Business
The different features that come with One Business.
| Personal User Feature | Description |
| Anonymous Call Rejection | Allows a user to reject callers who don’t display their caller ID. |
| Basic Call Logs | See your most recent placed, taken and missed calls. |
| Busy Lamp Field^ | Monitor the phone status of a user. |
| Call Forwarding^ | Forward calls according to set criteria (all the time, when you’re busy, when you don’t answer, when you are unreachable^) or when pre-defined (selective call forward^) criteria, such as phone number, time of day or day of week, are met. |
| Call Pull~ | Enables a user to toggle between their devices during a call, e.g. from their IP desk phone to their mobile. |
| Call Return^~ | Return the call from the last person that called you (not available if that person has restricted their caller ID). |
| Call Transfer | Transfer an existing call to another phone number, including from your mobile device. |
| Call Waiting | Hear a tone when you are on the phone and have an incoming phone call. |
| Calling Line ID Delivery Blocking | Prevent your phone number from being displayed when calling other numbers (per call). |
| Calling Name Delivery | Allow your user name to be displayed when calling internal One Business users. |
| Call Notify | Allows a user to receive e-mail notifications about selected incoming calls based on the specified selective criteria. |
| Calling Number Delivery | Allow your phone number to be displayed when calling other numbers permanently. |
| Directed Call Pickup^ | Pick up a phone call that is ringing on another persons phone (in group). |
| Diversion Inhibitor^~ | Inhibit the remote party’s redirecting services, e.g. enable transferred calls to not be redirected. |
| Do Not Disturb^ | Automatically forward all your calls to your voice messaging service. |
| External Calling Line ID Delivery | Provides Calling Line ID information of an external caller. |
| Extension Dialling | Enables user to call another user in their company on a pre-defined extension number. |
| Flexible Seating*^ | Flexible Seating allows users to use a host phone and have the host phone provisioned with the guest’s device profile settings. |
| Geographic Number | Set your users up with a geographic number for inbound and outbound calls. |
| Hoteling*^ | Allows a user to log in with their credentials and use another phone. |
| Last Number Redial^ | Call back the last person that you called. |
| Priority Alert^~ | Plays a different ring tone when a pre-defined phone number calls you (IP desk phone only). |
| Privacy^~ | Prevent your contact details from being displayed in your global directory. |
| Selective Call Rejection | Block specific numbers from calling you. |
| Simultaneous Ring Personal^~ | Enable multiple devices to ring when your phone number is called. |
| Three-Way Call^ | The Three-Way Call feature allows you to connect another participant to an existing call. |
| Virtual Business Extensions | Give an external person a phone number and extension within your organisation’s numbering plan. |
| Voicemail | Single voicemail across all your devices, with the option to receive voicemail via email. |
| Team (admin) features | Description |
| Auto Attendant | Calls are answered by an automated receptionist who provides a personalised greeting and menu options, e.g. ‘Press 1 for sales’. |
| Call Park and Pickup | Enables a user to hold a call and to then retrieve it from a different phone. |
| Hunt Group | Hunt Group allows you to distribute an incoming call around a group of defined users in a sequence of your choice. |
| Main Company Number | Allow users to display a group or business number as their caller ID on outbound calls. |
| Music On Hold* | Play audio (music) when the remote party is held or parked. |
| Outgoing Calling Plan (Toll Bar) | Administrator can restrict the ability to make outbound calls to international destinations. |
| Collaboration features | Description |
| Audio Conference | Invite up to 14 participants to join an audio conference. |
| Instant Messaging^~ | Real time written conversation with your colleagues across all your devices (excludes IP desk and DECT phones). |
| File Transfer*^~ | Instantly transfer files with your colleagues through chat across your personal computer. |
| Presence^~ | Displays your status to colleagues across all devices, e,g. ‘busy’. |
| Screen Share*^~ | Share your screen with multiple participants in real time so everyone has the same view. |
| Video Conference*^~ | Invite up to 14 internal or external participants. |
* Not available on Mobile.
^ Not available on IP DECT.
~ Not available on Basic profile.
To access the collaboration features on mobile you must take at least one One Business Unified profile.