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Vodafone One Business - features

What features come with Vodafone One Business?

Personal user features

Description

Anonymous Call Rejection

Allows a user to reject callers who don’t display their caller ID.

Busy Lamp Field

Monitor the phone status of a user.

Call Forwarding

Forward calls according to set criteria (all the time, when you’re busy, when you don’t answer, when you are unreachable) or when pre-defined criteria, such as phone number, time of day or day of week, are met.

Call Pull

Enables a user to toggle between their devices during a call, e.g. from their

IP desk phone to their mobile.

Call Return

Call back the last person that called you.

Call Transfer

Transfer an existing call to another phone number, including from your mobile device.

Call Waiting

Hear a tone when you are on the phone and have an incoming phone call.

Calling Line ID Delivery Blocking

Prevent your user name and phone number from being displayed when calling numbers outside your organisation.

You cannot block your user name and phone number when you make internal calls.

Calling Name and Number Delivery

Allow your user name and phone number to be displayed when calling other numbers permanently.

Call Notify

Allows a user to receive email notifications about selected incoming calls based on the specified selective criteria.

Directed Call Pickup

Pick up a phone call that is ringing on another person’s phone (in group).

Diversion Inhibitor

Inhibit the remote party’s redirecting services, e.g. enable transferred calls to not be redirected.

Do Not Disturb

Automatically forward all your calls to your voice messaging service.

External Calling Line ID Delivery

Provides Calling Line ID information of an external caller.

Extension Dialling

Enables user to call another user in their company on a pre-defined extension number.

Geographic Number

Your users get a Geographic phone number that they can be called on and displayed as their calling line identification

Last Number Redial

Call back the last person that you called.

Main Company Number

Allow your users to display a Group or Enterprise phone number as their calling line ID when making outbound calls

N Way Calling

This allows you to connect up to five participants to an existing call.

Priority Alert

Plays a different ring tone when a pre-defined phone number calls you. (IP desk phone only)

Privacy

Prevent your contact details from being displayed in your global directory

Selection Call Rejection

Block specific phone numbers from calling you

Simultaneous Ring Personal

Enable multiple devices to ring when your phone number is called.

Three-Way Call

This allows you to connect another participant to an existing call.

Virtual Enterprise Extensions

Give an external person a phone number and extension within your organisations numbering plan

Voicemail

Single voicemail across all your devices, with the option to receive voicemail via email.

 

Team (admin) features

Description

Auto Attendant

Calls are answered by an automated receptionist who provides

a personalised greeting and menu options, e.g. ‘Press 1 for sales’.

Call Park and Pickup

Enables a user to hold a call and to then retrieve it from a different phone.

Hunt Group

This allows you to distribute an incoming call around a group of defined users in a sequence of your choice.

Music On Hold

Play audio (music) when the remote party is held or parked.

Outgoing Calling Plan (Toll Bar)

Administrator can restrict the ability to make outbound calls to international destinations.

 

^Collaboration features

Description

Audio Conference

Invite up to five participants to join an audio conference.

Instant Messaging

Real time written conversation with your colleagues across all your devices (excludes IP desk phones)

File Transfer*

Instantly transfer files with your colleagues through chat across your personal computer

Presence

Displays your status to colleagues across all devices, e.g. ‘busy’.

Screen Share*

Share your screen with multiple participants in real time so everyone has the same view.

Video Conference*

Invite up to five internal or external participants to join a video conference

 

*Not available on mobile.

^To access the collaboration features on mobile you must take at least one Vodafone One Business profile.

Features are subject to change. A Solution Designer will talk through your requirements.

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