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I'm already a Vodafone One Business Mobile customer
Vodafone One Business makes working on the go easy
Vodafone One Business is our Unified Communications solution that connects your teams landlines, mobiles, tablets and PC's in a single cloud-based system. This means your businesses can benefit from shared communication services like video conferencing, instant messaging, call flow management, voicemail to email and more, from almost anywhere.
Help your staff work as one with Vodafone One Business
Call Transfer
Transfer calls from your mobile back to the office, or to a colleague's mobile, or another department when a customer needs to speak to more than one person in your business.
Auto Attendant
Calls are answered by a virtual receptionist who provides a personalised list of options for the caller to select from. e.g. Press 1 for sales, 2 for service, 3 for accounts, 4 to hear our latest offers.
Hunt Group
If a team member isn't available to answer their mobile phone, the call will be automatically forwarded to a team member in the group who can.
Voicemail to email
Use a single voicemail across all your devices with the option to receive voicemail via email.
Availability
Display your status to colleagues across all devices e.g. 'busy' so that you won't be disturbed unnecessarily.
Call scheduling
Set up Hunt Group schedules and Auto Attendant business hours and after-hours different greetings and options.
Screen & file sharing
Share screens or documents instantly and easily with up to 14 others across tablets, laptops and desktops wherever they're based.
Instant messaging
Chat with colleagues in real-time using mobile, tablet, laptop and desktop.
Audio and video conferencing
Help your team communicate even when they're out and about, with smart tools like video and audio conferencing with up to 14 participants all from your mobile phone.
External collaboration
Use a single link to invite anyone to collaborate on a document, even if they don't have Vodafone One Business.
Call recording
Make a recording of all of your customer conversations which you can playback or download using the online portal $16 per month per user. This is an administrator controlled feature.
Online self-service
Take charge of your setup in real-time with a self-service online portal.
What does this mean for your business?
Better customer service
Have all the benefits of an office system on your mobile. Calls to your office number can be answered by anyone in the team on their mobile.
Work your way
Personal collaboration tools like video conferencing and instant messaging enable real-time conversations between your team that get the job done. Answering office calls on-the-go delivers better customer service and ensures your people never miss an important call.
Cost certainty
Pay per user with no separate landlines and the flexibility to scale up or down as your needs change.
Future proof your business
Get the tools you need today with future ready features. Vodafone One Business is cloud based so the software updates automatically. You'll have access to the latest updates and communications as you need them.
Customer support
A Vodafone Solution Designer will set up Vodafone One Business to make sure it works in a way that'll suit your business best. From there, our business support team is available 24/7 to keep things running smoothly.
Total control
A self-service online portal lets you control and update your call flow settings, and Auto Attendant and Hunt Group set-up as much as you need to in real-time, plus allows you to keep track of your team's usage. And staff can personalise their own device settings and availability via the Vodafone One Business app.
Vodafone One Business
For businesses who work in the office and on-the-go. You get a host of features, including all of the features of Vodafone One Business Mobile, unified across your laptops, mobiles and office phones.
*exc GST on 24 Month term Min 3 Users
Important things to know
You must have a minimum of three users to sign up. Eligibility criteria applies.
- Vodafone One Business Unified is available on a 24 or 36 month term only.
- Vodafone One Business Mobile profile is available on an open term.
- Mobile must be on a Red Share for Business smartphone connection, Red+ Business Plan or Business Team Plan.
- If you connect a tablet it must be on a Vodafone On Account tablet plan.
- You must have an eligible Vodafone access product to connect your fixed sites.
- Early termination charges apply if you remove 20% or more users.
- Mobile plan rates apply to special calls and while roaming.
- Vodafone One Business app requires iOS8.0 or 9.0 or above, or Android 5.0 – 5.11 (lollipop) or 6.0 – 6.11 (Marshmallow) or above
Everything you need to know about our all-in-one communication tool
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