Before the installation
To ensure a successful installation the existing wiring in your business premises needs to meet minimum requirements:
Copper Pair external wiring must be available and compatible. The install technician will check this on arrival and advise the customer of options available, which could include trenching to the customer premise. The cost of trenching will need to be covered by the customer.
Internal wiring must be available and compatible. The minimum standard for this is Cat 5 E. The customers building Manager or IT vendor is likely to know what wiring is used. Cat 5 E is reasonably common in business premises.
There must be available capacity at your local exchange. The install technician will check this at the time of installation.
Your IT technician should be on site during time of installation.
Download the HG659 Modem manual to check specifications - PDF
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