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Retired - Termination fees for talkZoneZero

Breaking your talkZoneZero or talkZoneZero Plus contract

When do fees apply?

  • Termination – cancelling your contract.
  • Term changes – changing to a different plan or a different term.
  • Early re-sign – renewing your contract early

What are the fees? - Termination

The size of the fee depends on how early you're cancelling, and how many mobiles are involved.

talkZone plans (excludes talkZoneZero Plus)

24 month contracts

0-6 months

7-18 months

19-24 months

36 month contracts

0-12 months

13-24 months

25-36 months

TalkZone

$700

$525

$245

 

talkZoneZero Plus plans

24 month contract

0-6 months

7-18 months

19-24 months

Zone 4
All NZ Mobile + Landline

$1500

$925

$445

Zone 3
Landline + Vodafone

$1180

$765

$365

Zone 2
Landline

$940

$645

$305

Zone 1
talkZoneZero Plus Base

$700

$525

$245

36 month contracts

0-12 months

13-24 months

25-36 months

Zone 4
All NZ Mobile + LL

$1500

$925

$445

Zone 3
Landline + Vodafone

$1180

$765

$365

Zone 2
Landline

$940

$645

$305

Zone 1
talkZoneZero Plus Base

$700

$525

$245


talkZoneZero Plus Mobile data plans

Prior to 20 February 2012

 

0-18 months

19-24 months

200MB

$180

$30

500MB

$180

$30

1GB
($44.39 per month)

$180

$55


After 20 February 2012
(data plans available prior to 20 Feb incur existing termination charges)

 

0-6 months

7-12 months

13-18 months

19-24 months

250MB

$785

$560

$450

$450

1GB
($20 per month)

$785

$560

$450

$450


These charges exclude GST, and apply to each mobile being cancelled.

 

Plan transfers

Switching from

To

 

talkZoneZero

talkZoneZero 3x plus Base

talkZoneZero 3x +plus Landlines

talkZoneZero 3x plus Landlines & VF

talkZoneZero 3x plus all NZ

Choose 20

$0

$0

$0

$0

$0

Choose 60/ Mobilise 50

$0

$0

$0

$0

$0

Choose 120/ Mobilise 100

$0

$0

$0

$0

$0

Choose 250/ Mobilise 200

$0

$0

$0

$0

$0

Choose 600/ Mobilise 400

$0

$0

$0

$0

$0

Choose 1100/ Mobilise 750

$0

$0

$100

$100

$100

Choose 2000/ Mobilise 1500

$100

$100

$0

$0

$0

talkZone

$0

$0

$0

$0

$0

talkZoneZero

$0

$0

$0

$0

$0

talkZoneZero 3x plus Base

$0

$0

$0

$0

$0

talkZoneZero 3x plus Landlines

$240

$240

$0

$0

$0

talkZoneZero 3x plus Landlines & VF

$480

$480

$240

$240

$0

talkZoneZero 3x plus all NZ

$800

$800

$800

$560

$0


For Plan Transfers between talkZoneZero and talkZoneZero Plus and our new Smart and Business Smart plans, penalty fees may apply. Please talk to your nearest Vodafone store, account manager or call us from your Vodafone mobile on 888 to find out more

Early re-sign fees

Sometimes it makes sense to renew your Vodafone contract before it ends. If that's possible on your contract, an early re-sign fee may apply.

  • 12 Month Contracts - Early re-signs are not possible until you have completed 10 months of your 12 month contract. Early re-signs are possible in months 11 and 12 without charge.
  • 24 Months - Early re-signs are not possible in the first 12 months. An early re-sign fee of $150 will apply from months 13 to 18 if you choose to re-sign onto a NEW term, however you will not receive a handset subsidy if you re-sign during this period. . Early re-signs are possible after 18 months without charge.
  • 36 Months - Early re-signs are not possible in the first 18 months. An early re-sign fee of $150 will apply from months 18 to 24 if you choose to re-sign onto a NEW term, however you will not receive a handset subsidy if you re-sign during this period. Early re-signs are possible after 24 months without charge.

There may be a better way

We might be able to sort out your contract issues in another way. Talk to your nearest Vodafone store, account manager or call us from your Vodafone mobile on 888.

What next?

If you definitely want to break the terms of your contract, visit your nearest Vodafone store store or call us from your Vodafone mobile on 888.

Any fees will be added to your next bill.

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