.chat-tray {
  height: 100%;
  width: 374px;
  position: absolute;
  background: #ffffff;
  left: 0;
  border-radius: 16px;
  transition: left 0.5s;
  border-right: 1px solid #e60000;
  border-left: 1px solid #e60000; }
  .chat-tray .chat-tray-header {
    height: 40px;
    background: url(/cms/images/ws2/tobi_header_icon_bg.png) #e60000;
    background-position-x: center;
    background-repeat: no-repeat;
    background-size: contain;
    border-radius: 16px 0 0 0;
    transition: border-radius 0.5s; }
    .chat-tray .chat-tray-header .chat-tray-close {
      position: absolute;
      top: 0;
      left: 20px;
      cursor: pointer; }
      .chat-tray .chat-tray-header .chat-tray-close .chat-tray-close-icon-desktop {
        width: 20px;
        height: 40px;
        margin: 0 auto;
        display: block;
        color: #ffffff; }
      .chat-tray .chat-tray-header .chat-tray-close .chat-tray-close-icon-mobile {
        width: 20px;
        height: 28px;
        margin: 5px auto;
        display: block;
        color: #ffffff; }
    .chat-tray .chat-tray-header .chat-tray-home {
      position: absolute;
      top: 5px;
      right: 20px;
      cursor: pointer; }
      .chat-tray .chat-tray-header .chat-tray-home .chat-tray-home-icon {
        width: 30px;
        height: 30px;
        margin: 0 auto;
        display: block;
        fill: #ffffff; }
    .chat-tray .chat-tray-header .hide-indicator {
      display: none; }
    .chat-tray .chat-tray-header .live-chat-indicator {
      margin: 0 auto;
      overflow: hidden; }
      .chat-tray .chat-tray-header .live-chat-indicator .waiting-indicator,
      .chat-tray .chat-tray-header .live-chat-indicator .started-indicator {
        width: 20%;
        height: 28px;
        margin: 11px auto 0;
        cursor: pointer;
        background-position-x: center;
        background-repeat: no-repeat;
        background-size: contain; }
      .chat-tray .chat-tray-header .live-chat-indicator .waiting-indicator {
        background-image: url(/cms/images/ws2/tobi_waiting_agent.png);
        opacity: 1;
        animation: blinker 1s step-start infinite; }
      .chat-tray .chat-tray-header .live-chat-indicator .started-indicator {
        background-image: url(/cms/images/ws2/tobi_agent_ready.png);
        animation: agentIconWiggle 1.5s step-start infinite; }
      .chat-tray .chat-tray-header .live-chat-indicator .indicator-prompt {
        margin: 0 auto;
        text-align: center;
        font-size: 16px; }
      .chat-tray .chat-tray-header .live-chat-indicator .hide-prompt {
        display: none; }
  .chat-tray .chat-tray-footer {
    height: 40px;
    background: #e60000;
    border-radius: 0 0 0 16px;
    transition: border-radius 0.5s; }
  .chat-tray .indicator-container-outer {
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -webkit-flex;
    display: flex; }
    .chat-tray .indicator-container-outer .indicator-container {
      display: -webkit-box;
      display: -moz-box;
      display: -ms-flexbox;
      display: -webkit-flex;
      display: flex;
      width: 70%;
      max-width: 100px;
      margin-left: auto;
      margin-right: auto;
      padding-bottom: 5px;
      -webkit-justify-content: space-around;
      justify-content: space-around; }
      .chat-tray .indicator-container-outer .indicator-container .status-indicator {
        width: 9px;
        height: 9px;
        border-radius: 50%;
        opacity: 0.7;
        margin-top: 4px;
        border: 1px solid #ffffff; }
      .chat-tray .indicator-container-outer .indicator-container .active {
        width: 16px;
        height: 16px;
        opacity: 1;
        margin-top: 0; }
      .chat-tray .indicator-container-outer .indicator-container .status1 {
        background-color: #3a841f; }
      .chat-tray .indicator-container-outer .indicator-container .status2 {
        background-color: #5ba93f; }
      .chat-tray .indicator-container-outer .indicator-container .status3 {
        background-color: #b19a00; }
      .chat-tray .indicator-container-outer .indicator-container .status4 {
        background-color: #f49124; }
      .chat-tray .indicator-container-outer .indicator-container .status5 {
        background-color: #f37461; }
      .chat-tray .indicator-container-outer .indicator-container .status6 {
        background-color: #e60000; }
  .chat-tray .chat-tray-close-header {
    border-radius: 16px 16px 0 0; }
  .chat-tray .chat-tray-close-footer {
    border-radius: 0 0 16px 16px; }
  .chat-tray .chat-tray-body {
    height: calc(100% - 40px - 40px);
    background: #ffffff; }
    .chat-tray .chat-tray-body .tray-scroll-bar {
      background-color: #fff; }
      .chat-tray .chat-tray-body .tray-scroll-bar .scroll-view {
        overflow-y: scroll !important;
        overflow-x: hidden !important;
        margin-bottom: -6px !important; }
      .chat-tray .chat-tray-body .tray-scroll-bar .horizontal-scrollbar {
        display: none; }
      .chat-tray .chat-tray-body .tray-scroll-bar .vertical-scrollbar {
        position: absolute;
        width: 6px;
        right: 2px;
        bottom: 2px;
        top: 2px;
        border-radius: 3px;
        z-index: 0;
        height: -moz-fit-content; }
      .chat-tray .chat-tray-body .tray-scroll-bar .vertical-scrollbar-inner {
        background-color: #4a4a4a;
        border-radius: inherit; }
    .chat-tray .chat-tray-body .tray-content-container {
      height: 100%;
      width: 100%;
      bottom: 0;
      position: relative;
      top: 0; }
      .chat-tray .chat-tray-body .tray-content-container .hide-spinner,
      .chat-tray .chat-tray-body .tray-content-container .hide-iframe {
        display: none; }
      .chat-tray .chat-tray-body .tray-content-container .tray-spinner {
        margin: 50px; }
      .chat-tray .chat-tray-body .tray-content-container .tray-question-link {
        display: block;
        height: 32px;
        color: #3572b0;
        text-decoration: underline;
        margin-left: 8px; }
      .chat-tray .chat-tray-body .tray-content-container .tray-notice {
        display: block;
        text-align: center;
        padding: 4px 10px !important;
        font-size: 18px !important; }
      .chat-tray .chat-tray-body .tray-content-container .data-rate {
        display: block;
        color: #e60000;
        text-decoration: underline;
        cursor: pointer; }
      .chat-tray .chat-tray-body .tray-content-container .link-button-red {
        display: block;
        height: 30px;
        width: 80%;
        text-align: center;
        background: #e60000;
        color: #ffffff;
        line-height: 30px;
        margin: 10px auto;
        font-size: 18px;
        border-radius: 4px; }
      .chat-tray .chat-tray-body .tray-content-container .link-button-grey {
        display: block;
        height: 30px;
        width: 80%;
        text-align: center;
        background: #666666;
        color: #ffffff;
        line-height: 30px;
        margin: 10px auto;
        font-size: 18px;
        border-radius: 4px; }
      .chat-tray .chat-tray-body .tray-content-container .tray-embed-html {
        height: 100%;
        width: 100%;
        border: none; }
    .chat-tray .chat-tray-body .content-list {
      padding: 4px 10px; }
      .chat-tray .chat-tray-body .content-list .content-group {
        margin: 10px;
        border: 1px solid #cccccc;
        border-radius: 4px;
        overflow: hidden; }
      .chat-tray .chat-tray-body .content-list .list-title {
        width: 100%;
        height: 50px;
        overflow: hidden;
        clear: both;
        cursor: pointer; }
      .chat-tray .chat-tray-body .content-list .list-title-bg {
        float: left;
        width: 5px;
        height: 50px;
        background-color: #4a4a4a; }
      .chat-tray .chat-tray-body .content-list .list-title-detail {
        float: left;
        margin-left: 10px;
        line-height: 50px;
        font-size: 20px; }
      .chat-tray .chat-tray-body .content-list .list-title-chevron {
        float: right;
        width: 30px;
        margin: 12px;
        cursor: pointer; }
      .chat-tray .chat-tray-body .content-list .show {
        display: block; }
      .chat-tray .chat-tray-body .content-list .hide {
        display: none; }
      .chat-tray .chat-tray-body .content-list .list-detail {
        padding: 0;
        max-height: 0; }
      .chat-tray .chat-tray-body .content-list .list-detail p {
        line-height: 20px;
        font-size: 16px;
        padding: 10px;
        margin: 0; }
      .chat-tray .chat-tray-body .content-list .expanded .list-detail {
        border-top: 1px solid #cccccc;
        max-height: 600px;
        transition: max-height 0.5s ease-in; }
  .chat-tray .html-in-tray .tray-scroll-bar .vertical-scrollbar {
    display: none; }
  .chat-tray .with-indicator {
    height: calc(100% - 58px - 40px) !important;
    margin-top: 18px; }

.chat-tray-open {
  border-radius: 16px 0 0 16px; }

@media only screen and (max-width: 767px) {
  .chat-tray {
    bottom: 0 !important;
    height: 100% !important;
    max-height: 100%;
    right: 0;
    width: 100%;
    z-index: 2;
    border: none;
    border-radius: 16px; }
    .chat-tray .chat-tray-body {
      border-right: 1px solid #e60000;
      border-left: 1px solid #e60000; }
    .chat-tray .chat-tray-header {
      border-radius: 16px 16px 0 0; }
    .chat-tray .chat-tray-footer {
      border-radius: 0 0 16px 16px; } }

@keyframes blinker {
  50% {
    opacity: 0; } }

@keyframes agentIconWiggle {
  0% {
    transform: translate(1px, 1px) rotate(0deg); }
  5% {
    transform: translate(0px, -2px) rotate(-1deg); }
  10% {
    transform: translate(-1px, 0px) rotate(1deg); }
  15% {
    transform: translate(2px, 2px) rotate(0deg); }
  20% {
    transform: translate(1px, -1px) rotate(1deg); }
  25% {
    transform: translate(0px, 2px) rotate(-1deg); }
  30% {
    transform: translate(-1px, 1px) rotate(0deg); }
  35% {
    transform: translate(2px, 1px) rotate(-1deg); }
  40% {
    transform: translate(-1px, -1px) rotate(1deg); }
  45% {
    transform: translate(1px, 2px) rotate(0deg); }
  50% {
    transform: translate(0px, -2px) rotate(-1deg); } }