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Omakau Auto Centre is a Ready Business

Omakau Auto Centre is a Ready Business

Omakau Auto Centre is a Ready Business

The busier you get, the bigger the need to pick tools that can keep up.

Success brings its own issues. For Tony Herbert, the owner of Omakau Auto Centre, growing from one location to three, changed the way he had to drive business into the different workshops.

Working with the right plan and putting mobiles and tablets in their toolbox, allowed him to improve efficiency and productivity – and let him be in several places at once.

Repairing communications

Omakau might be a sleepy little place in winter but come summer it is bustling with activity and business picks up as tourist numbers grow. Omakau Auto Centre has grown steadily, but Tony found that paperwork and inefficient processes were starting to get in the way of real work. With Vodafone he was able to put tools in place to keep his business on the right road.

What they did differently

Better communication. Tony used a cloud service to synchronise calendars across the three sites. By using Vodafone’s Office Net Unlimited, he could use Microsoft software to connect the three locations and he was able to efficiently direct jobs into the three workshops. Tony could also set up an online ordering service with their main supplier to greatly reduce the amount of time spent on the phone ordering and chasing parts.

Improved efficiency. They were able to improve the service to their customers by sending out bulk TXT reminders. By using Vodafone MultiTXT they could do this with their new tablets, so it not only saved money but also provided better customer service.

Better productivity. By installing a simple location finder app on his mechanic’s smartphones, Tony was able to direct the closest mechanic to any breakdowns that required assistance, greatly reducing their response time and making more efficient use of his mobile service.

How Vodafone helped Omakau Auto Centre get ready for better business

Red Share for Business. This plan allowed their whole team to share a pool of data and minutes. This allowed them to introduce an online ordering system that was a far more efficient use of their time. Rather than chasing individual parts, orders were combined and one order placed each day over an online system that could be easily tracked.

  • Vodafone Office Net Unlimited. This solution combined their fixed and mobile service into one plan and allowed the three separate locations to be easily connected. Online calendars could be synchronised and everyone’s time managed more efficiently.
  • Vodafone MultiTXT allowed them to integrate their calendar with TXT and send out messages from their computer, generating business from reminders.
  • Vodafone Secure Device Manager enabled them to track the location of their recovery vehicles and wipe data if their device was lost or stolen.

 

To find out how you can benefit from becoming a Ready Business contact your Account Manager or call 0508 249 777
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