What they did differently
From retail store to shop of the future. In the next 12 months, 40 of Flight Centre’s retail stores will be transformed. These vibrant spaces will engage customers with videos, interactive kiosks for trip planning and digital signage with up to the minute flight prices – all delivered with help from Vodafone.
One brand, one message. Central control of national communications using the Vodafone network helps keep messaging consistent across Flight Centre’s stores and website, and gives them the opportunity to analyse response data to help refine future marketing and stay ahead of competitors.
One supplier for all communications. Shifting their mobile, fixed broadband data and toll free calling to Vodafone helps keep Flight Centre’s costs down and simplifies their bill payments, so they can operate more efficiently.
Have tablet, will travel. Supporting Flight Centre staff to work when overseas on conferences, working from home or on the road as a mobile consultant requires cost effective data and roaming. With Vodafone Red Sure Spend, Flight Centre employees can work flexibly whenever and wherever they need with no nasty bill surprises.