Vodafone MyFlex offer: Switching to MyFlex Prepay just got sweeter. Get 12GB free data when you bring your number to Vodafone plus free social data Vodafone MyFlex offer: Switching to MyFlex Prepay just got sweeter. Get 12GB free data when you bring your number to Vodafone plus free social data
We’re operating in all Covid-19 Alert Levels, so you can still buy online, call or chat with us. Our Store Locator has details of which stores are open.
If you are in hardship we can help. Please check our COVID FAQ for details and all updates.
Personal Mobile Plans Prepay MyFlex Prepay
WEB main_icn_Menu main_icn_Close

MyFlex Prepay with Free Social Data

Get Free Social Data for a year on our MyFlex Prepay plans. Plan lasts 28 days. Some functions still use plan data. Limited time only. Terms apply.
Get 12GB of FREE data when you join us on any  MYFLEX PREPAY plan and bring your number! Data lasts 90 days. Offer ends 21 October 2021. Terms apply Get 12GB of FREE data when you join us on any  MYFLEX PREPAY plan and bring your number! Data lasts 90 days. Offer ends 21 October 2021. Terms apply

Design your own MyFlex Prepay plan

Pick the data, mins and TXTs that fit you perfectly and get Free Social Data for a year. Plan lasts 28 days. Some functions still use plan data. Limited time only. Terms apply.
${{entitlementSelector.priceDollars}}{{entitlementSelector.priceCents}}

MyFlex Terms and Conditions apply. *Excludes premium and special numbers (i.e. short codes or MMS/PXT).

Get Started

icon-1.png
Insert a Vodafone SIM

If you don't have a Vodafone SIM yet, you can purchase one here

Buy SIM

icon-2.png
Choose your MyFlex plan

Follow the simple steps and if you need further help check out the video below

Get setup

icon-3.png
Manage your plan

Register to My Vodafone to manage your plan through our app or online

Register now

Woman holding phone showing my Flex
Woman holding phone showing my Flex
Play

Getting started on Vodafone Prepay?


This video takes you through the simple steps to get your new Vodafone Prepay plan set up.
icon-1.png
Login into MyVodafone

Login

icon-2.png
Change plan to MyFlex

Go to 'Plans & Add-ons' and select 'Change plan'.

Learn more

Phone screen showing Pay&Go change plan option
Play

Changing your Prepay plan is easy


This video takes you through the simple steps to switch your Prepay plan.

FAQs

How do I top up?

How do I top up?

You can top up online or use the My Vodafone App on your phone.

Will my credit expire?

On a MyFlex plan you must top up once every 360 days to ensure the connection stays active. If a top up is not made within this period, all remaining credit will be lost and you will lose your number.

What's the minimum top up amount?

The minimum top up amount is $10 through MyVodafone desktop or app, when on a MyFlex plan.

How long will my plan last for?

Your MyFlex Prepay plan will last for 28 days.

Can I use 5G on my Prepay plan?

To get the benefits of 5G, you’ll need a 5G capable phone from Vodafone, Noel Leeming or selected retailers. You’ll need to be in a 5G coverage area (5G is live in parts of Auckland, Wellington, Christchurch and Queenstown), and on an eligible prepay plan. All current 4G plans will be eligible for 5G.

Is using 5G free on Prepay?

If you have an eligible prepay plan and a 5G phone from Vodafone, Noel Leeming or selected retailers you can use 5G at no extra cost until 30 June 2022.


If you want to keep using 5G after 30 June 2022 you’ll be able to buy a $10 add on from 1st July 2022 when your prepay bundle renews.

How do I flex my MyFlex plan?

You can flex your MyFlex Prepay plan in MyVodafone at anytime by clicking ‘Manage plan’ in ‘Plans & Add-ons’.

For more info see here.

What Add-ons can I get?

Choose from a range of great value Prepay Add-Ons to keep you connected. Access any of these Add-Ons by pressing ‘Buy More’ in the My Vodafone app.
DataMinsTXTsBestMates
500MB

1 day for $5


750MB

1 week for $10


1GB

28 days for $20


1.5GB

28 days for $25


2.5GB

28 days for $45
100 NZ MINs

1 day for $3


30 NZ MINs

1 week for $6


100 NZ & OZ MINs

30 days for $10






Unlimited TXTs to NZ & OZ


30 days for $10










BestMates


1000 minutes for $6 to call one nominated Vodafone mobile number for 30 days


NZBestMates


1000 minutes for $10 to call one nominated NZ mobile number - this can be on any nominated NZ network for 30 days






Will I be charged if I run out of Data, Mins or TXTs?

If you run out of Data, Mins or TXTs before your renewal date, you'll be charged at a casual rate for any data you use or calls and TXTs you make.

Do I get carryover on MyFlex?

On MyFlex you can carry over up to 500 unused mins and 3.5GB unused data, TXTs will not carry over. All you need to ensure is you have enough credit for your plan to auto-renew.

If you have unlimited minutes you will automatically carry over 500 minutes if you switch to a plan with a lower number of minutes the following month.

For more info see here.

Will I lose carryover data if I change my MyFlex Combo?

If you hit ‘Change plan’ or ‘Save changes’, your new plan will update on your next renewal date. You get to keep your carryover data.

If you hit ‘Renew plan’ or ‘Buy now’, you’ll switch right away but you’ll lose your carryover data.

Can I borrow $5 credit?

If you're running low on credit and can't Top Up right away, get an instant $5 credit with Prepay IOU. Next time you Top Up, you'll repay the $5 plus a $0.50 fee.

Simply TXT IOU to 468 and we'll apply a $5 credit straight away!

Important things to know

  • You must have less than $14 credit to use IOU
  • You can only have one outstanding IOU at a time - you need to repay your outstanding IOU before you can request another one
  • IOU is not available while roaming
  • You can't move to another Prepay or On Account plan while you have an unpaid IOU

For more information click here.

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.