Everything you need to know about Prepay Add-ons
1. When you land in a new country you will receive a TXT with your Prepay roaming rates.
2. TXT the codes above in order to purchase an add-on.
3. That’s it – you're all set up and ready to roam!
Roaming Add-ons are valid until midnight NZ time. If you purchased the daily Add-On before midnight NZ time, you will be able to use it until midnight NZ time the next day. If you purchased the weekly Add-On before midnight NZ time, you will be able to use it for the next 7 full days (NZ time).
If you run out of data, TXTs or minutes you can stack up your add-ons. You just can’t have two of the same kind, so you’ll need to grab the other Add-on, or a data boost.
- Know exactly what you're spending
- Not difficult to set up
- Includes calls & TXTs within the Daily Roaming country and back to NZ
Make sure to check the costs if you’re taking a cruise or using In-flight roaming on the plane as they vary and are different from our standard roaming rates. If you are planning to visit more than one country, make sure to check the roaming eligibility for everywhere you are travelling.
Eligible on all current Prepay plans. Not on a current Prepay plan? Move today to get our best roaming rates. Call us on 777 from your mobile or 0800 800 021 from a landline.
Prepay roaming countries
Our Prepay Add-ons are available in over 70 countries.
Australia
Anguilla
Antigua & Barbuda
Antilles
Argentina
Aruba
Austria
Barbados
Belgium
Bermuda
Brazil
British Virgin Islands
Bonaire
Bulgaria
Canada
Cayman Islands
Chile
China
Colombia
Croatia
Cyprus
Curacao
Czech Republic
Denmark
Dominica
Estonia
Fiji
France
Germany
Ghana
Greece
Grenada
Haiti
Hungary
Hong Kong
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Kosovo
Latvia
Lithuania
Liechtenstein
Luxembourg
Macau
Malta
Malaysia
Mexico
Monaco
Montserrat
Montenegro
Nauru
Netherlands
Norway
Panama
Papua New Guinea
Peru
Philippines
Poland
Portugal
Puerto Rico
Romania
Samoa
Singapore
Serbia
Slovenia
South Africa
South Korea
Spain
St Kitts & Nevis
St Lucia
St Maarten
St. Vincent & The Grenadines
Switzerland
Sweden
Thailand
Taiwan
Tonga
Tunisia
Turkey
Turks & Caicos
United Kingdom (including Jersey)
Uruguay
USA
Vanuatu
Prepay Roaming casual rates
If your roaming add-on runs out, or you are in a country where roaming add-ons are not available, you will use casual rates for roaming.
|
Area |
Outgoing calls |
TXTs |
Incoming calls |
Data |
|
Australia |
$0.79 |
80c |
$1 |
50c / MB |
|
Zone 2 |
$2.79 |
80c |
$1 |
$10 / MB |
|
Zone 3 |
$3.79 |
80c |
$1 |
$10 / MB |
|
Zone 4 |
$5.79 |
80c |
$1 |
$10 / MB |
Zone 2: Anguilla – Antigua & Barbuda – Antilles – Argentina - Aruba - Austria - Barbados - Belgium – Bermuda – Brazil – British Virgin Islands – Bonaire - Bulgaria – Canada – Cayman Islands – Chile – China – Colombia – Croatia – Cyprus – Curacao – Czech Republic – Denmark – Dominica – Estonia – Fiji – France – Germany – Ghana – Greece - Grenada - Guinea Bissau - Haiti - Hungary – Hong Kong - Iceland – India – Indonesia - Ireland – Israel - Italy – Jamaica – Japan – Kosovo - Latvia - Liechtenstein - Lithuania - Luxembourg – Macau - Malta – Malaysia – Mexico - Monaco – Montserrat - Montenegro – Nauru - Netherlands - Norway - Panama – Papua New Guinea – Peru – Philippines – Poland – Portugal – Puerto Rico - Romania – Samoa – Singapore – Slovenia -South Africa - Spain – St Lucia – St Maarten – St Vincent & The Grenadines – Sweden - Switzerland – Thailand – Taiwan – Tonga – Tunisia - Turkey – Turks & Caicos - United Kingdom (including Jersey) – Uruguay – USA – Vanuatu - Venezuela - Wallis & Futuna
Zone 3: Afghanistan - Albania - Bahamas - Bahrain - Bangladesh – Belarus – Bhutan - Bonaire – Bosnia – Brunei - Cambodia – Cameroon - Cook Islands - Costa Rica - Cuba - Curacao - East Timor - Ecuador - Egypt - El Salvador - Faroe Islands – Finland –French Guiana - Guinea Bissau - French Polynesia – Gibraltar - Guam/Northern Mariana Islands (Voice and Txt Only) – Guatemala – Honduras – Iraq – Iran - Jordan - Kuwait - Lebanon (voice & TXT only) - Macedonia - Maldives - Mauritania – Moldova – Nepal - New Caledonia – Nicaragua - Oman - Sri Lanka – Pakistan – Palestine – Qatar – Saudi Arabia – Slovakia – Solomon Islands – Suriname – Trinidad & Tobago – Ukraine - United Arab Emirates - Venezuela - Vietnam – Wallis & Futuna - Yemen – Zambia
Zone 4: Algeria - Angola - Armenia - Azerbaijan - Belize - Benin - Bolivia - Botswana - Burkina Faso - Burundi - Cape Verde - Central African Republic - Chad – Congo - Djibouti - Dominican Republic - Equatorial Guinea - Gabon - Gambia - Georgia - Guinea - Guyana - Ivory Coast - Kazakhstan - Kenya - Kyrgyzstan - Lesotho - Liberia - Madagascar - Malawi - Mali - Mauritius - Mongolia - Morocco - Mozambique – Myanmar – Niger – Nigeria - Paraguay – Russia – Rwanda - Sao Tome & Principe - Senegal - Seychelles - South Sudan - Tajikistan -Tanzania - Togo - Turkmenistan - Uganda - Uzbekistan - Zimbabwe
Prepay Roaming Add-ons are only available on selected Prepay mobile plans and selected destinations. If no add-ons are purchased, casual roaming rates will apply. All activities will be based on NZ time. If you are not on an Eligible Plan and/or in an eligible Roaming Country casual rates will apply. Prepay Roaming does not include premium numbers, satellite calls, in-flight roaming calls, maritime calls and fax/data calls. Prepay Roaming Terms and Conditions apply.
Feel like a local, even before you land
What’s the secret to a good trip? Being in the know. We’ve partnered with People Media Group to bring you our new ROAM Travel Guides. With these on your phone, you’ll soon be a local no matter where you travel internationally. Each guide features your destination’s top spots including attractions, sight-seeing locations, adrenaline-charged activities and cultural experiences.
Once downloaded, your guide is even available offline if you decide to adventure off the beaten track. Best of all, our ROAM Travel Guides come without lots of annoying ads – just good tips and special deals.
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