Ask the masters of tech

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Vodafone Ninjas

Get simple solutions to tricky tech questions from a Vodafone Ninja in store, online or over the phone.

All the help you need, Ninja style

Let our specially trained Ninjas walk you through solving some common issues
Find your lost Android phone
Find your lost Android phone
Find your lost Android phone
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Find your lost Android phone

Find your lost iPhone
Find your lost iPhone
Find your lost iPhone
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Find your lost iPhone

Unlock your sim
Unlock your sim
Unlock your sim
Play

Unlock your sim

Save Google Maps offline
Save Google Maps offline
Save Google Maps offline
Play

Save Google Maps offline

Understand your Vodafone mobile bill
Understand your Vodafone mobile bill
Understand your Vodafone mobile bill
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Your mobile bill explained

Extend your phone’s battery life
Extend your phone’s battery life
Extend your phone’s battery life
Play

Extend your phone's battery life

Connecting wifi on Android
Connecting wifi on Android
Connecting wifi on Android
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Connecting wifi on Android

Make the most of your mobile
Make the most of your mobile
Make the most of your mobile
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Make the most of your mobile

 How to set up your On Account discount
 How to set up your On Account discount
 How to set up your On Account discount
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Set up your broadband discount in My Vodafone

Improve your broadband performance
Improve your broadband performance
Improve your broadband performance
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Improve your broadband performance

Set up your Vodafone Ultra Hub modem for Fibre/UltraFast HFC
Set up your Vodafone Ultra Hub modem for Fibre/UltraFast HFC
Set up your Vodafone Ultra Hub modem for Fibre/UltraFast HFC
Play

Set up your Ultrahub modem for fibre/HFC

Set up your Vodafone Ultra Hub modem for ADSL/VDSL
Set up your Vodafone Ultra Hub modem for ADSL/VDSL
Set up your Vodafone Ultra Hub modem for ADSL/VDSL
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Set up your Ultrahub modem for VDSL/ADSL

Vodafone DN8245 Modem Set Up – Fibre and HFC
Vodafone DN8245 Modem Set Up – Fibre and HFC
Vodafone DN8245 Modem Set Up – Fibre and HFC
Play

Vodafone DN8245 Modem Set Up - Fibre and HFC

Vodafone DN8245 Modem Set Up – ADSL and VDSL
Vodafone DN8245 Modem Set Up – ADSL and VDSL
Vodafone DN8245 Modem Set Up – ADSL and VDSL
Play

Vodafone DN8245 Modem Set Up - ADSL and VDSL

How to Set Up SuperWifi
How to Set Up SuperWifi
How to Set Up SuperWifi
Play

How to Set Up SuperWifi

Ninja tools

Our Ninjas are not only ace at answering questions - they're trained to anticipate what you need, and create tools like these to help you
A female Vodafone Ninja types on her laptop
A female Vodafone Ninja types on her laptop
A female Vodafone Ninja types on her laptop
Play

Always Connected

We can keep you connected if your home broadband goes down.
Fibre order tracker page on a mobile phone
Fibre order tracker page on a mobile phone
Fibre order tracker page on a mobile phone
Play

Fibre Tracker

Keep an eye on your fibre installation, and know how soon you can hit "go".

Ask a Vodafone Ninja

How do you get the most from our products and services? Simply talk to a trained expert in store, online or over the phone
You can talk to a Vodafone Ninja in any store across New Zealand, or give us a call on the relevant numbers below:

Call a Ninja:

Mobile 777 or 0800 800 021

Give our Broadband Specialist Ninjas a bell:

ADSL or VDSL - 0800 438 448
Rural Broadband - 0800 800 966
Cable or Fibre - 0508 888 800

Vodafone Ninjas near you

Search for your local Vodafone store
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