Skip to content

Ask the masters of tech

Vodafone Ninjas

Get simple solutions to tricky tech questions from a Vodafone Ninja in store, online or over the phone.

All the help you need, Ninja style

Let our specially trained Ninjas walk you through solving some common issues

Top tech tips from our Ninjas

Our Ninjas train to anticipate your tech needs. Here’s some top tips to get you sorted

Vodafone Ninjas - Top Tips: Android

Top tips: Android ›

No matter which Android phone you use, here’s how you can make the most of it.

Vodafone Ninjas - Top Tips: iPhone & iPad

Top Tips: iPhone & iPad ›

Learn how to maximise the potential of your iPhone and iPad.

Vodafone Ninjas - Top Tips: Broadband

Top Tips: Broadband ›

Learn how to choose the best plan & speeds, manage settings, monitor usage and even get help with your home phone.

Ninja Tools

Our Ninjas are not only ace at answering questions - they're trained to anticipate what you need, and create tools like these to help you

Always connected - Stay on the 'Net while we get your fibre all set.

Always Connected

We can keep you connected if your home broadband goes down.

Fibre Tracker

Fibre Tracker

Keep an eye on your fibre installation, and know how soon you can hit "go".

Check out the Fibre Tracker Tool.

Ask a Vodafone Ninja

How do you get the most from our products and services? Simply talk to a trained expert in store, online or over the phone

Talk to a Ninja

You can talk to a Vodafone Ninja in any store across New Zealand, or give us a call on the relevant numbers below: 

Call a Ninja: 

Mobile 777 or 0800 800 021

Give our Broadband Specialist Ninjas a bell: 

ADSL or VDSL - 0800 438 448
Rural Broadband - 0800 800 966
Cable or Fibre - 0508 888 800

Vodafone Ninjas are near you

Search for your local Vodafone Store


Filter by:

main_icn_24_7_support 360-view 4g main_icn_Accessories main_icn_Add_or_Plus main_icn_Apps arrow-left arrow-right market_icn_Battery bill-or-report-mid block blog-hi-dark broadband-device-hi-dark broadband-mid broadband-device business calendar market_icn_Minutes main_icn_Camera main_icn_Chat cherries-points main_icn_Chevron_down main_icn_Chevron_left main_icn_Chevron_right main_icn_Chevron_up clock-hi-dark main_icn_Clock_or_Timed main_icn_Close community-or-foundation-mid main_icn_Community_or_Foundation connectivity converged-proposition customer-care dashboard-hi dashboard-mid main_icn_Dashboard data-mid market_icn_Data_Sharing market_icn_Deals main_icn_Delete delivery main_icn_Dislike document-mid main_icn_Download main_icn_Edit entertainment-hi-dark error-circle error-simple main_icn_Social_Facebook main_icn_Filter main_icn_Filter social-google-plus help-hi_1 help home-02-hi info-circle infographic-hi-dark country-or-international-hi-dark landline-or-call-mid main_icn_Landline_or_Call main_icn_Like market_icn_LinkedIn location-hi main_icn_Location mail-new-hi-dark mail-read-hi-dark mail-new market_icn_Screen_size main_icn_Menu market_icn_SMS mobile-broadband mobile-hi-dark mobile-mid main_icn_Mobile my-vodafone-mid main_icn_My_Vodafone network-signal-hi-dark network-signal-hi network-signal-mid main_icn_Network_signal offer-badge-percent market_icn_Offer_badge main_icn_Pause payg-hi-dark payg-hi payg-mid main_icn_PAYG social-paypal main_icn_Photos pie-chart play-hi-dark main_icn_Play_circle main_icn_Play_arrow main_icn_Add_or_Plus print main_icn_Privacy 0_rating 5_rating main_icn_Ratings record-hi-dark refresh main_icn_Bill_or_Report main_icn_Reports return-product roaming-hi-dark roaming-mid main_icn_Roaming search-hi-dark main_icn_Search security-hi-dark security-hi security-mid main_icn_Security settings-hi-dark settings-hi share shopping-trolley shopping sim-mid main_icn_SIM market_icn_SIM_Swap social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Student tail [Converted] text-mid main_icn_Text thumbs-hi-dark tick main_icn_Tick_simple top-up-hi-dark top-up-hi top-up-mid main_icn_Top_up tv-hi-dark main_icn_TV main_icn_Social_Twitter users main_icn_Viewed market_icn_Vodafone_store voice-of-vodafone-alerts-mid voice-of-vodafone-alerts warning-hi-dark warning-hi-dark warning weight white-paper-mid country-or-international-mid market_icn_Multinational social-youtube VF_Logo