Ask the masters of tech

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Vodafone Ninjas

Get simple solutions to tricky tech questions from a Vodafone Ninja in store, online or over the phone.

All the help you need, Ninja style

Let our specially trained Ninjas walk you through solving some common issues
Find your lost Android phone
Find your lost Android phone
Find your lost Android phone
Play

Find your lost Android phone

Set up your email on an Android mobile
Set up your email on an Android mobile
Set up your email on an Android mobile
Play

Set up your email on an Android mobile

Extend your phone’s battery life
Extend your phone’s battery life
Extend your phone’s battery life
Play

Extend your phone's battery life

Find your lost iPhone
Find your lost iPhone
Find your lost iPhone
Play

Find your lost iPhone

Save Google Maps offline
Save Google Maps offline
Save Google Maps offline
Play

Save Google Maps offline

Understand your Vodafone mobile bill
Understand your Vodafone mobile bill
Understand your Vodafone mobile bill
Play

Your mobile bill explained

Swap your SIM card
Swap your SIM card
Swap your SIM card
Play

Swap your sim card

Unlock your sim
Unlock your sim
Unlock your sim
Play

Unlock your sim

Connecting wifi on Android
Connecting wifi on Android
Connecting wifi on Android
Play

Connecting wifi on Android

Improve your broadband performance
Improve your broadband performance
Improve your broadband performance
Play

Improve your broadband performance

Set up your Ultra Hub for Fibre/FibreX
Set up your Ultra Hub for Fibre/FibreX
Set up your Ultra Hub for Fibre/FibreX
Play

Set up your Ultrahub modem for fibre/HFC

Set up your Ultra Hub for ADSL/VDSL
Set up your Ultra Hub for ADSL/VDSL
Set up your Ultra Hub for ADSL/VDSL
Play

Set up your Ultrahub modem for VDSL/ADSL

Ninja tools

Our Ninjas are not only ace at answering questions - they're trained to anticipate what you need, and create tools like these to help you
A female Vodafone Ninja types on her laptop
A female Vodafone Ninja types on her laptop
A female Vodafone Ninja types on her laptop
Play

Always Connected

We can keep you connected if your home broadband goes down.
Fibre order tracker page on a mobile phone
Fibre order tracker page on a mobile phone
Fibre order tracker page on a mobile phone
Play

Fibre Tracker

Keep an eye on your fibre installation, and know how soon you can hit "go".

Ask a Vodafone Ninja

How do you get the most from our products and services? Simply talk to a trained expert in store, online or over the phone
You can talk to a Vodafone Ninja in any store across New Zealand, or give us a call on the relevant numbers below:

Call a Ninja:

Mobile 777 or 0800 800 021

Give our Broadband Specialist Ninjas a bell:

ADSL or VDSL - 0800 438 448
Rural Broadband - 0800 800 966
Cable or Fibre - 0508 888 800

Vodafone Ninjas near you

Search for your local Vodafone store
Find a store

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