Kia ora,

Since early 2020 Aotearoa has felt the effects of the global pandemic, riding the rollercoaster of different alert levels and the impacts that they place on our businesses, our families, our communities.

Connectivity has never been more important. We’ve seen large spikes in data usage and voice calling as we stay in touch with loved ones, and digital adoption accelerate by approximately five years as have found ways to work, learn and play remotely. Many workplaces have adopted free-range working solutions permanently as they realise the benefits and opportunities it provides, not just in lockdown.

Our teams continue to work around the clock to ensure we keep Aotearoa connected. At Level 3 we turn our retail stores into Essential Connectivity Hubs, taking bookings for essential services, and at Level 2 we have strict contact tracing and social distancing processes in place to keep our staff and customers safe. We also remain available through our customer care channels, particularly digitally. We continue to share topical news from Vodafone at news.vodafone.co.nz and keep Vodafone’s Business Continuity Plan for the pandemic up-to-date in this changing environment.

Kia kaha, we’ve got this New Zealand.

Nāku iti nei, nā.
Jason Paris, CEO