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Supporting our customers through Covid-19

A message from our CEO, Jason Paris

Jason Paris, CEO Jason Paris, CEO

Kia ora,

After over 100 days of relative normality, we find ourselves back in heightened alert levels for Covid-19 once more, dealing with the impacts it places on our businesses, our families and our communities.

However, this time New Zealand is armed with the knowledge that we did it before, therefore we can do it again.

Connectivity has never been more important. The previous lockdown saw the volume of traffic on our mobile and broadband networks surge by up to 70% at times as we used our digital tools to stay in touch with loved ones and workmates.

Our teams continue to work around the clock to ensure we keep Aotearoa connected. In Auckland, we have once again turned retail stores into Essential Connectivity Hubs, taking bookings for essential services, while throughout the rest of the country we are complying with Level 2 restrictions to keep our staff and customers safe. We also remain available through our customer care channels, particularly digitally. We continue to share topical news from Vodafone at news.vodafone.co.nz and have answered some questions you may have in the FAQs at the bottom of this page.

Kia kaha, we’ve got this New Zealand.

Nāku iti nei, nā.

Jason Paris, CEO

Tips for working remotely & staying connected

Keeping secure when working from home


Cyber security is as important out of the office as when you are in the office.
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Tips for working from home


Get set up and working from home easily and productively with these simple tips.
Read more (PDF)

Keep your team connected


Discover the best communication tools to keep your team connected to suppliers, customers and each other.
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How to keep your phone (and other digital devices) clean


What hygiene precautions should we be taking with our smartphones and tablets?.
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Essential tech for working from home


Some of our customers have been asking how we’ve been working throughout COVID-19. If you’re new to this way of working, here are some things to consider.
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Preparation is key for businesses


Lindsay Zwart, Business Director at Vodafone New Zealand discusses the key areas to think about in your business continuity plan.
Read more

Looking to get in touch?

Find out all the different ways we can help you here.

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