iPhone XR, XS and later (on the latest software version)
To check if there is a software update available, open Settings > General > About Device > Software Update. Before installing an update, we recommend backing up your phone. Download the update over WiFi to avoid using data.
Any generation Samsung Z Flip and Z Fold. Note 20 series. S20 series and later models. (Samsung 'FE' models not supported).
If you bought one of these phones from One NZ and you're using a physical SIM card, you can switch to eSIM. You'll need to visit us in store so we can move your connection.
An eSIM is a SIM that’s already embedded into selected mobile phones and tablets and allows you to use more than 1 plan on the same device.
For example, you’ll be able to use one plan for business and another for personal use.
