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Apps & Services

Check out these useful apps and services
Graphic: Vodafone Plan Check.

Get a Plan Check

We created Vodafone Plan Check so you can be confident you're always getting great value. Check for Prepay plans or if you're an On Account/Fixed line customer:

Request your Plan Check

Do more with your mobile

Block unwanted TXTs

Block TXTs and PXTs from any NZ mobile number for free
A young woman looks with concern at her phone, while two young women look on.

Blacklist is a free service available to all Vodafone customers that makes it easy to block unwanted TXT and PXT messages. You simply create a list of NZ mobile numbers you want to block. If you ever receive threatening TXTs or highly offensive PXTs, we recommend you also contact the police.

Note: Blacklist is only able to block incoming TXT and PXT messages. It is not able to block incoming messages on Messages for iPhone or any other instant messaging services using data rather than SMS.

My Vodafone app

Add a number:

  1. Open My Vodafone
  2. Tap on 'My usage'
  3. Tap on 'Blacklist'
  4. Enter the mobile number you want to block

Remove a number:

  1. Open My Vodafone
  2. Tap on 'My usage'
  3. Tap on 'Blacklist'
  4. Tap on 'Remove' next to the mobile numb

My Vodafone online

Add a number:

  1. Sign into My Vodafone
  2. Click 'Menu'
  3. Click 'Blacklist' under 'Your Plan'
  4. Enter the mobile number you want to block
  5. Click 'Block number'

Remove a number:

  1. Sign into My Vodafone
  2. Click 'Blacklist' under 'Your Plan'
  3. Click 'Remove' next to the mobile number

Via TXT

FreeTXT the following to 713:

Add a number:
BLACKLIST ADD (mobile number)
You'll get a TXT back confirming the added number.

View your Blacklist:
BLACKLIST SHOW
You'll get a TXT back confirming Blacklist is on and the numbers on your list.

Remove a number:
BLACKLIST REMOVE (mobile number)
You'll get a TXT back confirming the number was removed from your list.

Remove all numbers:
BLACKLIST REMOVE ALL

Turn Blacklist off:
BLACKLIST OFF
You'll get a TXT back confirming your list is turned off.

To turn Blacklist back on:
BLACKLIST ON
You'll get a TXT back confirming your list is turned on and any numbers in the list.

Blacklist Help:
BLACKLIST HELP
Get a TXT back with all available Blacklist TXT commands

Manage your Blacklist through My Vodafone or via TXT 

Get a Prepay IOU

If you're running low on credit and can't Top Up right away, get an instant $5 credit with Prepay IOU. Next time you Top Up, you'll repay the $5 plus a $0.50 fee.

A hand places an IOU into a ceramic piggy bank.

How to get a Prepay IOU
Simply TXT IOU to 468 and we'll apply a $5 credit straight away!

Important things to know

  • You must have less than $14 credit to use TXT IOU
  • You can only have one outstanding IOU at a time - you need to repay your outstanding IOU before you can request another one
  • IOU is not available while roaming

You can’t move to another Prepay or On Account plan while you have an unpaid IOU.

Vodafone CallMe

Get them to call you

Vodafone CallMe - great from kids who have run out of credit.

With Vodafone CallMe, we'll send a message to anyone on the Vodafone network for you with a message that says ‘call me’ for free! It’s great for kids that have run out of credit.

Simply TXT the person's Vodafone number to 798 and wait for them to call.

Stay safe while driving

DriveSafe auto-replies to TXTs while you're driving, so you can keep your hands on the wheel and your eyes on the road

Two women enjoy a joke while driving.

How to use DriveSafe

  • Before you start driving, freeTXT ‘Drive on’ to 760
  • Incoming TXTs will receive this auto-reply: “I’m driving right now. I’ll read your TXT as soon as it is safe to do so. Vodafone DriveSafe.”
  • When you arrive at your destination, freeTXT ‘Drive off’ to 760 then check the TXT messages you received
  • DriveSafe is available for all Vodafone mobile customers
  • DriveSafe sends auto-replies no matter what network TXTers are on
  • DriveSafe is TXT only, and the first time you use DriveSafe it may take a few minutes for the service to activate
  • If you forget to turn DriveSafe off, it will automatically switch off after 24 hours
  • When DriveSafe is on, people will only get the automated response once, regardless of the number of times they TXT you
  • There are no charges for using DriveSafe in NZ. This includes turning DriveSafe on or off and sending the auto-replies. Auto-replies sent while the service is on will not be deducted from your TXT allowance.
  • If you use DriveSafe overseas, your plan’s standard overseas SMS charges will apply
  • We recommend using a hands-free kit to answer calls received on your mobile while driving - DriveSafe works in conjunction with any hands-free kit
  • iPhone with iOS5 (or subsequent versions) can use DriveSafe in the normal way, however auto-responses will not be sent to senders using Messages.
Important things to know 

Leave a note with Safe TXT

Let someone know where you are in case things go wrong

A woman sends a text while walking through walking outdoors.

Whenever you'd like the security of someone knowing where you are, you can leave a Safe TXT message with us in case things go wrong.

It’s a free service and a handy way to leave a note saying where you are. We’ll save your TXT with the time and date. If something does happen and the police ask us if we have any information, we can give it to them straight away.

How Safe TXT works

  • FreeTXT your message to 7233 (SAFE)
  • Include your location and any other details, such as ‘walking the Mt William track expect to be back by 5pm’, or ‘walking home to Ponsonby up Franklin Rd’
  • We will TXT you back to confirm we received your Safe TXT
  • Only TXT can be sent, not PXT or video PXT.
  • The SafeTXT service operates 24 hours a day, seven days a week
  • Save 7233 in your contacts, just in case
  • If you think you’re in danger, always call 111 (or the local emergency number if you’re overseas) immediately and ask for the police
  • This service should not be considered an alternative to calling 111, as it simply stores the information and may only be used if the authorities request it
  • Who will be able to see the message?
    Vodafone will archive messages sent to the SAFE database for 3 months. The TXT message will not be able to be viewed by anyone other than the Police, who may use it as part of their investigation in the unlikely event that you are reported missing.
  • Can I use it outside New Zealand?
    Yes you can, as long as you are using a Vodafone New Zealand SIM card. Note that normal roaming charges will apply to TXT messages sent to 7233 when you're travelling overseas.
  • What if I'm from overseas travelling in New Zealand?
    You can use the service if you are using a Vodafone NZ SIM card. Pop a Vodafone NZ SIM card into your phone when you arrive, you'll be able to make more economical calls locally, and you will be covered by our SAFE service.
Important things to know 

Premium TXT services

These TXT, PXT and data services enable you to vote on TV shows, enter competitions, receive information updates and buy content such as ringtones, wallpapers and games

A woman lays on a couch while texting.

Benefits

  • Enter competitions from your phone
  • Information services can be accessed by TXT or PXT
  • Easy and simple to accesshen you arrive, you'll be able to make more economical calls locally, and you will be covered by our SAFE service.

Premium TXT services are mobile content or information services that can be accessed by TXT or PXT or via data GPRS/WAP services. These services enable you to vote on TV shows, enter competitions, receive information updates and buy content such as ringtones, wallpapers and games, and hundreds of other services. Premium TXT services are also used by charities to raise funds for their causes.

Premium TXT services are generally run using short codes. Short codes are 3, 4 or 5 digit numbers are used as the address to send the TXT message. Some Premium TXT services also use 10 digit numbers like a phone number.

Premium TXT services are provided by third parties
These third parties have arrangements in place with Vodafone to provide the services to you and where appropriate for these charges to appear on your Vodafone account. These services are created by content suppliers and delivered over the Vodafone New Zealand mobile network. They are called Premium TXT services because you buy them using your mobile phone, receive the content on your mobile phone and you will be charged a premium cost for the message.

Unique shortcodes
Each service has its own unique short code (PDF). All TXTs from a short code must be initiated by you. You may have signed up to these services by responding to a TV commercial, web page, magazine ad, or by replying to the associated shortcode. You may also have signed up by providing your mobile number to your video rental outlet or bank and agreeing to receive reminder or marketing TXT messages.

What Premium TXTs cost
The cost of a Premium TXT is variable and depends on the nature of the service. You will be informed of any charges before using these services. You can find cost information and frequency of messages on the first welcome message for a subscription services. For all other services, charges will be outlined in the original advertising.

How to stop receiving a Premium TXT service
If you no longer wish to receive these TXT messages, send the word STOP to the short code that you are receiving the TXTs from. You will be unsubscribed from the service and will receive a free TXT message confirming this.

Tips for managing your Premium TXT services spend
To manage your Premium TXT services spend and avoid unexpected high charges, Vodafone recommends the following tips:

  • Before providing your mobile number to anyone whether it be online or to your video rental service provider, always check what you are actually signing up to
  • Check if it is a subscription service, one-off purchase, or a service and/or marketing message
  • Read and confirm all terms & conditions and especially check the cost of the service and confirm how charges will apply. For content purchases, ensure that your phone is compatible
  • Keep track of how often you send and receive messages from these services
  • Keep a record of TXT messages being sent to opt-in and opt-out from subscription services as these contain important information related to the service
  • TXT the word "STOP" at any time to the short code to cancel

Services & Support
For information about the Premium TXT service you are using, open the PDF below and search for the short code you are receiving. You will then have information related to:

  • Name of service
  • Cost to send and/or receive TXT from a short code
  • Type of service
  • Contact details of the Third Party Provider
What are premium TXT services 

Flexi Data

For On Account customers, with Flexi Data we'll send you a TXT if you are running low on data and give you options to buy more

Graphic showing prices for 100MB, 500MB, and 1GB for data.

Benefits

  • TXT alerts* at 80% and 100% of your data allowance
  • Get more data when you need it
  • You're in control, so no surprises on your bill

Flexi Data is automatically included in all Vodafone Red, Vodafone Red Business, Smart, Business Smart, Smart Data, Business Smart Data, Broadband Mini, Broadband Regular and Broadband Supreme plans purchased after 24 August 2011.

It doesn’t apply if you’re using Prepay data, a BlackBerry, Opera Mini browser, Corporate APN or casual data.

* TXTs not available on iPad or iPad Mini

  • If you choose to purchase one of the one-off Add-Ons (100MB for $6, 500MB for $12, 1GB for $20) it will expire at the end of your billing cycle
  • Casual data rates are no longer available on the following plans: Vodafone Red, On Account & BYO On Account, Vodafone Red Business, Business On Account and Business BYO On Account, Red Tablet plans
  • If your plan still contains casual data rate of $0.69c per MB and you choose this option you will be charged at this rate until the end of your monthly billing cycle and you will not receive any more notifications until your next bill cycle
  • If you are on a Red Share Plan you must have billing account access to purchase additional data
  • If you choose to purchase a one-off or re-occurring data add-on, you will not receive an 80% notification for the additional data add-on (notification and redirection will only occur at 100%)
  • All prices include GST
  • Flexi Data is not available for Corporate APN customers
  • Flexi Data is not available for Prepay plans

BlackBerry and Opera Mini customers

If you have a BlackBerry on an eligible Smart, Smart Data, Vodafone Red, On Account $29, On Account $39, or On Account $59 plan:

  • You’ll get a TXT when you’ve used 80% of your monthly data allowance, then another TXT when you’ve used 100%. The TXT will link you to a mobile webpage, where you’ll see that you’re browsing at a casual data rate of $0.69c per MB (only when you’ve used 100% of your allowance). You’ll also find options for buying more data and a number to call if you need help
  • If you want the convenience of an extra 1GB every month, you can add this at any time for $20 per month in My Vodafone or by calling 777

If you have an Opera Mini browser on an eligible Smart or Smart Data plan

  • You’ll get a TXT when you’ve used 80% of your monthly data allowance, then another TXT when you’ve used 100%
  • If you want to keep using data, call us anytime on 777 and we can run through your options to buy more data

Corporate APN customers

  • Customers on Business Smart, Business Smart Data, Smart or Smart Data plans using a Corporate APN will not receive usage notifications

Important things to know 

Data Angel Overseas

A woman smiles as she walks down a European street using her phone.

If you're on one of our eligible On Account plans you can use your plan minutes, TXTs and data in more than 70 countries for $5 a day with Daily Roaming.

If you’re travelling to other countries, or if you’re on one of our Mobile Broadband or older plans, you can buy the data you need, as you need it with Data Angel Overseas.

We'll send you a TXT when you've used 80% and 100% of your data, so you'll always know exactly what you're spending.

Data Angel is a registered trademark of Vodafone New Zealand.

Great value data bundles

$15 for 100MB $30 for 250MB $50 for 500MB
Free TXT to 747 A and size of bundle to buy (i.e A100, A250 or A500)
Included countries: Australia / Christmas Island

 

$15 for 40MB $30 for 100MB $50 for 200MB
Free TXT to 747 B and size of bundle to buy (i.e B40, B100 or B200)
Included countries: Aaland Islands / Albania / Argentina / Austria / Belgium / Brazil / Bulgaria / Canada / Chile / China / Colombia / Cyprus / Czech Republic / Denmark / Easter Island / Egypt / Estonia / Faroe Islands / Fiji / Finland / France / Germany / Ghana / Greece / Guam / Guernsey / Hong Kong / Hungary / Iceland / Indonesia / Iran / Ireland / Israel / Italy / Japan / Jersey / Laos / Lithuania / Luxembourg / Malaysia / Malta / Mexico / Nauru / Netherlands / Northern Mariana Islands / Norway / Palestine / Panama / Paraguay / Peru / Philippines / Poland / Portugal / Qatar / Romania / San Marino / Singapore / Slovak Republic / Slovenia / South Africa / South Korea / Spain / Sri Lanka / Svalbard / Sweden / Switzerland / Taiwan / Tanzania / The Isle of Man / Turkey / United Arab Emirates / United Kingdom / United States of America / Uruguay / Vatican City State / Vietnam

 

$30 for 5MB $50 for 10MB $100 for 25MB
Free TXT to 747 C and size of bundle to buy (i.e C5, C10 or C25)
Included countries: Afghanistan / Algeria / Angola / Anguilla / Antigua & Barbuda / Aruba & Curacao / Azerbaijan / Bahrain / Bangladesh / Barbados / Belarus / Benin / Bermuda / Bhutan / Bolivia / Bonaire & Curacao / Bosnia /  British Virgin Islands / Brunei / Burkina Faso / Cambodia / Cape Verde /  Caribbean / Cayman Islands / Central African Republic / Chad / Congo / Cook Islands (Rarotonga) / Costa Rica / Croatia / Dominica / Dominican Republic / El Salvador / French West Indies / Gabon / Gambia / Georgia / Gibraltar / Greenland / Grenada / Guadeloupe / Guatemala / Guyana / Haiti / Honduras / India / Iraq / Ivory Coast / Jamaica / Jordan / Kazakhstan / Kenya / Kosovo / Kuwait / Kyrgyzstan / Latvia / Lebanon / Liechtenstein / Macau / Macedonia / Madagascar / Malawi / Maldives / / Mauritius / Monaco / Mongolia / Montenegro / Montserrat / Morocco Mozambique / Namibia / Nauru /  New Caledonia / Nicaragua / Niger / Nigeria / / Oman / Pakistan / Papua New Guinea / Puerto Rico / Reunion / Russia / Rwanda / Saint Kitts and Nevis / Saint Lucia /  Saint Vincent and the Grenadines / Samoa / Saudi / Saudi Arabia Senegal / Serbia / Seychelles / St Barthelemy / St Martin / Suriname / Tahiti / Tajikistan / Thailand / Togo /  Tonga / Tunisia / Turks and Caicos / Ukraine / Uzbekistan / Vanuatu / Vatican City State / Virgin Islands US / Yemen / Zambia / Zimbabwe

 

How Data Angel Overseas works

Buy before you fly

When you go onto the web at your destination, you'll be re-directed to buy a data bundle or you can buy a bundle up to 30 days before you fly. Simply TXT the code for the data bundle you want to 747.

If you have an iPhone or Android smartphone, we recommend you download the My Vodafone app before you go. This is the easiest way to manage your account, check roaming prices and buy more data while roaming and at home.

Or buy when you land

You'll get a TXT* telling you how to buy a Data Angel Overseas bundle. Or, open your web browser and your tablet will automatically take you to our website.

Top up if you need to

You can purchase data bundles as and when you need them through My Vodafone.

When you've used 80% of your data allowance, we'll let you know you're about to run out. When you hit 100%, we'll ask if you'd like to buy a new bundle.

If you've got a tablet and you've used up your bundle, you won't get TXTs but we'll re-direct your web browser to our mobi site so you can choose another one.

*TXTs are not available for iPads or iPad Mini.

  • Only for On Account Customers
  • Only one bundle per zone at any one time
  • Bundles are only valid for countries in that zone
  • Maritime roaming is not covered by Data Angel Overseas
  • Your data roaming bundle will only start once you start using data. You have 30 days from purchase in which to start using data
  • Once your data bundle is activated, any data not used within 30 days will be lost
  • Casual data rates are no longer available
  • iPad users will not receive a welcome TXT or 80% and 100% notifications but your mobile web browser will re-direct you to the page to choose and buy your bundles
  • You cannot buy bundles via TXT if you are on iPad or Corporate APN

Troubleshooting

  • If you are using email and your data session stops - go to your mobile web browser to be re-directed to the page to buy another bundle
  • If you do not receive a welcome TXT or your browser does not re-direct check that you have roaming enabled on your device
Important things to know 

Calling services

A man looks pensively at his phone.

Prepay mobile customers. To set up and use these calling features, follow the guides below.

A young rural family stand behind a farm gate.

Home and Rural Wireless Broadband customers, to add any of the services on your account, call us on 0800 800 966. Follow the guides below to use them.

Vodafone CallMe

Get them to call you

Vodafone CallMe - great from kids who have run out of credit.

With Vodafone CallMe, we'll send a message to anyone on the Vodafone network for you with a message that says ‘call me’ for free! It’s great for kids that have run out of credit.

Simply TXT the person's Vodafone number to 798 and wait for them to call.

Time to change or upgrade your plan?

Take your pick from the plans we've chosen for you.

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