In light of recent news reports about a high profile data breach in NZ, we are reminding customers to be extra vigilant online. We recommend always using unique passwords and PIN numbers to protect yourself from hackers, but if you do reuse passwords across multiple sites, then please update them now.
3F41AD0B-F215-4802-8C56-E4FC4F7E4F5D_1_201_a.jpeg If your prepay can't change, change your prepay

Bring your number

Here are 3 simple steps to switch to One NZ Prepay:
Switching mobile provider is a simple process that you can start by getting a SIM.
Step 1. Buy SIM card.

Insert your One NZ SIM.
If you don't have a One NZ SIM card or eSIM, you can purchase one here.

Step 2. Set up.

Choose your MyFlex plan.
Follow the simple steps to get set up on your phone.


Get setup
Step 3. Port your phone number.

Bring your number.
Fill in the relevant details to transfer your phone number to One NZ, and get 5GB of free data for up to 90 days*.

Switch now

Learn more about switching to One NZ on a Pay Monthly plan.

*MyFlex plan needs to consist of minutes, TXT and data totalling $13 or more.
MyFlex Prepay renews every 28 days and auto renews if you have enough credit.
Included minutes and TXTs are for personal use only. See https://one.nz/prepay/myflex/ for terms.
Bring your number to One NZ (from any other NZ mobile network) when you join a MyFlex Prepay plan and receive a bonus 5GB of data. 5GB bonus data lasts for up to 90 days from activation.
Data bonus can take up to 72 hours to be activated. 5GB bonus cannot be carried over. See Prepay Porting for terms.

We know that you're looking for great mobile coverage and a great experience for your phone. Switch to One NZ to find out why others choose us.

Important things to know

  • It will take around 4 business hours (Monday to Friday, 8am – 5pm) to bring your number across from your previous provider.
  • You’ll still be able to use your existing number and SIM until you are ported over
  • Make sure you have your One NZ SIM card ready to go before starting the online porting process.
  • Within 10 minutes of submitting your mobile number porting order, you’ll receive a confirmation TXT from 2542 to your current SIM card. This extra layer of security will ask you to confirm your porting request by responding with “Yes” or “Y” within 2 hours of receiving the TXT.
  • If you do not respond within 2 hours of receiving the TXT message, the order will be canceled.
  • See the porting terms and conditions.
  • Take a look at our porting FAQ.

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