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Terms - NZ Travel SIM

NZ Travel SIM

Terms and Conditions

Please note: These terms and conditions apply to customers who purchase a NZ Travel SIM from 26 October 2016. If you purchased your NZ Travel SIM before 26 October 2016, you can find your terms here.

  • NZ Travel SIM plans can include TXTs, Minutes and Data.
     
  • NZ Minutes and TXTs are to any standard NZ numbers, and International Minutes or TXTs are to standard numbers in specified countries. Both International and NZ Minutes and TXTs exclude special and premium numbers and are for personal use only, see casual rates below for more information. NZ Travel SIMs include the following:

- NZ Travel SIM $29: 200 Minutes and 200 TXTs (NZ and International), 1GB Data. If your NZ Travel SIM was purchased prior to 26 October 2016, see data allowance here.

NZ Travel SIM $49: 200 Minutes and 200 TXTs (NZ and International), 3GB Data

NZ Travel SIM $99: Unlimited Minutes and TXTs (NZ), 200 Minutes and 200 TXTs (International), 8GB Data 

  • Included International countries are:

    - On NZ Travel SIM $49 and $99: Australia, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Netherlands, Singapore, South Africa, South Korea, Taiwan, Thailand, UK and USA.

    - On NZ Travel SIM $29: Australia, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Singapore, South Africa, South Korea, UK and USA.
     
  • The NZ Travel SIM is 4G enabled. To use 4G you will need to have a capable device and be in a 4G coverage area (see vodafone.co.nz/4g/).
     
  • NZ Travel SIM plans do not renew and cannot be repurchased. If you run out of TXTs, Minutes or Data you can either choose to purchase an additional Data or Minutes Add-On or casual rates will apply for Minutes and TXTs. No casual data available. To keep using data once your Data allowance has run out, you will need to purchase an ExtraDataAdd-On.
     
  • You cannot purchase offers or Add-Ons from other Vodafone Prepay plans on a NZ Travel SIM plan (e.g. BestMate).
     
  • The included TXTs, Minutes and Data last for 60 days from activation on the NZ Travel SIM $49 and $99 plans and for 30 days from activation on the NZ Travel SIM $29 plan. After your plan expires you can continue to Top Up and buy Data or Minutes Add-Ons, or choose to move to one of our other Prepay plans.
     
  • If you change plans any remaining Minutes, TXTs or Data within your NZ Travel SIM plan will not be transferred.
     
  • Vodafone Consumer Terms and Mobile Terms and Conditions apply.
  • Prepay Roaming rates and Terms apply if a NZ Travel SIM is used outside of New Zealand.

ExtraMins Terms and Conditions:

  • To be eligible to purchase and use the ExtraMins Add-On you must be on a NZ Travel SIM plan. 
     
  • The ExtraMins Add-On gives you 100 Minutes to mobiles and landlines in NZ and selected international countries.

    Selected International countries are: Australia, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Netherlands, Singapore, South Africa, South Korea, Taiwan, Thailand, UK and USA.

     
  • The ExtraMins Add-On lasts 60 days from purchase.
     
  • For calls to international destinations that are not part of this Add-On and for special and premium calls, casual rates apply.
     
  • Order of use applies: Minutes in the ExtraMins Add-On will be used before your NZ Travel SIM plan Minutes. If you have used up all the Minutes in your ExtraMins Add-On, any calls to NZ or the selected international destinations will either reduce any plan Minutes, or if you have no remaining plan Minutes, casual rates will apply.
      
  • If you change plans from a NZ Travel SIM plan, you'll lose any NZ Travel SIM Add-Ons you have.
     
  • NZ Travel SIM Terms and Conditions apply.

 

Casual rates:

NZ calls $0.49 per minute for calls to mobiles and landlines once you've used your included minutes
NZ TXTs $0.20 per TXT
International Calls Calls to our top 15 overseas countries anytime 89c per minute. Top 15 are:Oz (excluding external territories),Canada,China,Hong Kong,India,Ireland,Japan,Malaysia,Philippines,South Korea,Singapore,Taiwan,Thailand,UK & USA
International Calls Rest of the world: $1.43 per minute
$2 for 60 minutes Call overseas landlines in one of 30 countries from NZ anytime and pay no more than $2 for 60 minutes
International TXTs From NZ to overseas 31c per TXT
NZ Voicemail Calls to voicemail: No charge within NZ
NZ PXTs PXT messages: No charge for PXT messages within NZ. PXT video: $1.00 per PXT video message
Video Calls Video calls to Vodafone NZ mobiles:79c per min Video calls to 2degrees mobiles:$1.99 per min Video calls to other NZ mobiles:79c per min

 

For mobile and landline calls, some calls such as calls to 123 and other service numbers for other Network Operators may be charged at higher rates. It is your responsibility to check the applicable rate.  Calls are charged at the rate which is applicable when the call is started. There is a one minute minimum charge for calls. All calls are rounded up and charged by the minute unless we tell you otherwise (e.g. if your call was for 1 minute and 40 seconds, you will be charged for 2 minutes). If you call a 0900, calling card access number, audio conference or any other special number you will be charged additional rates as published by the relevant service provider.   

For text messages, a single text message has a limit of 160 standard characters. If you go over this, most devices will break the message into segments with a maximum length of 153 standard characters. You’re then charged your text message rate for each segment sent. Some character sets, such as non-English language keyboards as well as emojis and emoticons, have a 70 character limit per text message and 67 characters per segment. If your message contains special characters, such as emojis, your device may send it as a picture message, or as multiple text messages. If this happens, you’ll be charged for each of those text messages or picture messages.

ExtraData Terms and Condtions:

  • To be eligible to purchase and use the ExtraData Add-On you must be on one of our NZ Travel SIM plans.
     
  • The ExtraData Add-On gives you 1GB of Data to use for up to 60 days from purchase.
     
  • The ExtraData Add-On is 4G enabled.  To use it at 4G speeds you will need to have a capable device and be in a 4G coverage area (see vodafone.co.nz/4g/ ).
     
  • Order of use applies: Data in the ExtraData Add-On will be used before the data on your NZ Travel SIM plan. If you have used up all the data in your ExtraData Add-On, any data usage will reduce the data on left on your NZ Travel SIM plan. No casual data available. To keep using Data once your data allowance has run out, you will need to purchase an ExtraData Add-On.
     
  • If you change plans from a NZ Travel SIM plan, you'll lose any NZ Travel SIM Add-Ons you have.
     
  • NZ Travel SIM Terms and Conditions apply.

Visit the NZ Travel SIM page for more product information.

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