Archived terms - BestMate on Supa Prepay

Why VodafoneOur companyLegal Terms and Conditions

BestMate on Supa Prepay

Terms and Conditions

For $6 per month, with BestMate1000 you get up to 1000 minutes to call or video call plus 1000 TXTs to one Vodafone mobile number on the Vodafone network anytime, from within New Zealand.

For $12 per month, with BestMates2000 you get up to 2000 minutes to call or video call plus 2000 TXTs across 2 Vodafone mobile numbers on the Vodafone network anytime, from within New Zealand.

For $18 per month, with BestMates3000 you get up to 3000 minutes to call or video call plus 3000 TXTs across 3 Vodafone mobile numbers on the Vodafone network anytime, from within New Zealand.

For BestMates2000 and BestMates3000, minutes and TXTs can be used across any nominated BestMate numbers. For example on BestMates2000, you can use 1500 minutes to one number and 500 to the other.

If you choose to change your BestMate Add-On, you will be charged the new Add-On amount, less the unused part of your original BestMate Add-On - which is calculated on the number of days your original Add-On had remaining. The following month you will then pay the full monthly fee for your new BestMate Add-On.

You can change to a lower priced BestMate Add-On by canceling your current BestMates Add-On. The original Add-On will finish at the end of the month and then drop off your account. You will then need to purchase the lower priced BestMate Add-On and set up the BestMate number.

For charging purposes, Supa Prepay calls are rounded up to the next minute. That means, if your call lasts 1 minute 45 seconds your BestMate Add-On will reduce by 2 minutes.

You cannot purchase a new BestMate Add-On until your cancelled BestMate Add-On has expired.

There is a $3 charge to change your nominated BestMate.

You can have only one BestMate Add-On at a time.

If your nominated BestMate moves to another network, they can no longer be your Vodafone BestMate. We will let you know if your BestMate leaves the Vodafone network, but unless you cancel your BestMate Add-On we will continue to charge you the monthly subscription fee until you cancel it.

Vodafone Terms and Conditions for Prepay customers apply.

See also:

Network Status

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.