Our stores are operating under the Covid-19 Protection Framework protocols at all traffic light settings. You can also buy online, call or chat with us.

TXT/SMS scams that infect mobile phones with a virus are ongoing, so please be vigilant. If you receive any suspicious messages, don’t click links or download any apps/updates. Read more about Flubot.

Terms - NZBestMate Add-On

  • To be eligible to purchase a NZBestMate Add-On (NZBestMate) you must be on one of the following plans: Prepay $19 or Prepay $29.
  • NZBestMate gives you up to 1000 minutes to use calling one nominated NZ mobile number.
  • You can nominate any NZ mobile phone number to be your NZBestMate.
  • The NZBestMate Add-on will be valid for 30 days from purchase, and will not carry over.
  • Providing you have sufficient credit, the NZBestMate Add-on will automatically renew on your renewal date.
  • If you don't have sufficient credit the Add-on will go on hold until you next top up a sufficient amount to renew. While on hold you will pay standard rates to call your nominated number.
  • If you have used up your NZBestmate minutes allocation, any calls will either reduce any plan allocation of minutes, or if you have no remaining plan allocation, standard charges will apply.
  • You cannot use your NZBestMate minutes allocation if you are roaming. Standard roaming rates will apply.
  • Order of use applies. Minutes in the NZBestMate Add-on will be used before any Prepay Deals or Always Available Deals you purchase and before your plan’s minutes and free Vodafone NZ weekend entitlements.
  • You are responsible for the accuracy of the NZBestMate number you have nominated. If you wish to change your nominated NZBestMate number it will cost $3 (incl GST). Any changes will be effective from the beginning of the following month.
  • If you cancel your NZBestMate Add-on, you cannot purchase a new NZBestMate Add-On until your cancelled NZBestMate Add-On has expired.

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