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Terms - Pay and Go

Terms - Pay and Go

Terms and Conditions

  1. All Calls, TXT and Data usage including the following services will be charged at Out of Bundle rates, and deducted from your Prepay balance:
  2. International numbers;
    Special or premium numbers or TXTs (e.g. 0900, premium SMS services);
    Voice services (e.g. 018, voicemail);
    Data calls and usage;
    Video calling;
    Roaming services;
  3. Calls are rounded up to the next minute. For example, if your call is 1 minute and 40 seconds, your allowance will reduced by two minutes, or you will be charged two minutes if it is a chargeable call.
  4. For text messages, a single text message has a limit of 160 standard characters. If you go over this, most devices will break the message into segments with a maximum length of 153 standard characters. You’re then charged your text message rate for each segment sent. Some character sets, such as non-English language keyboards as well as emojis and emoticons, have a 70 character limit per text message and 67 characters per segment. If your message contains special characters, such as emojis, your device may send it as a picture message, or as multiple text messages. If this happens, you’ll be charged for each of those text messages or picture messages.
  5. This plan doesn’t include Always Available Deals, but does include Prepay Deals.
  6. Money loaded on your Prepay account remains available for 360 days.  The minimum top up amount for your Prepay account is $20, unless we advise you otherwise on our Website.
  7. If you do not put any credit on your Prepay account for a period of 360 days since your last top-up, your account will become inactive after 360 days. If your Prepay Service become inactive:
    1. you will lose your allocated phone number;
    2. you will lose any credit in your Prepay account; and
    3. you will lose any names, numbers or other details stored on your SIMcard.
  8. To check your balance, free TXT MY ADDONS to 756 or sign in to My Vodafone.

Vodafone Customer terms and Mobile terms apply

Pay and Go rates

Service Price
Voice calls (to any NZ mobile or landline number) $0.30 per minute
TXTs (to NZ mobiles) $0.10 per TXT
International calls (top 15 countries) $0.89 per minute
International calls (rest of the world) $1.43 per minute
Roaming Standard Prepay Roaming applies.
International TXTs $0.31 per TXT
Voicemail $0.20 per call
Data $0.20 per MB
PXTs Messages: $0.50 per message

Videos: $1.00 per video message
Video Calls to Vodafone NZ mobiles $0.79 per minute
Video Calls to non-Vodafone NZ mobiles $0.79 per minute
Video Calls to international mobiles $1.99 per minute


Data and Minutes Boost 1 day is valid day of purchase, expires at 11.59pm. Data and Minutes Boost 1 week is valid for up to 1 week from date of purchase. Data Boost 30 day and NZ & OZ Minutes is valid for up to 1 week from date of purchase. NZ & OZ Minutes *Included minutes are to standard landline and mobile numbers in NZ and OZ and are for personal use only. Excludes any special or premium numbers. NZ & OZ Mins Terms apply. BestMates and NZBestMates valid for 30 days from purchase and will auto renew if you have enough credit.

Prepay Boost Terms and Conditions apply

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