Why Choose Us About Us Legal Terms and Conditions

Terms - Mobile Life of Plan discount offer

  1. The Life of Plan discount was available to customers who were advertised the discount and signed up to the following eligible Mobile Plans at the time the discount was advertised:
    • Endless Mobile
    • Advantage
    • Red+
    • Red+ Essentials
    • Red+ Lite
    • Red Share
    • Tablet Share
  2. The Life of Plan discount will be applied as a discount to the mobile portion of your customer bill on a monthly basis.
  3. The Life of Plan discount applies as long as you remain on the eligible Mobile Plan that you first signed up for when the discount was applied to your account.
  4. If you cancel, switch or re-sign your eligible Mobile Plan (this includes adding an Interest Free Payment), the Life of Plan discount will drop off.
  5. We may choose to stop providing a Plan at any time. Under our General Consumer Terms and Conditions we will move you to another Plan and your Life of Plan discount will drop off. We will give you 30 days’ notice of a change to your Plan or where that is not possible, as much notice as possible, via email, text message and/or by publishing the change on our website.
  6. The Life of Plan discount offer not available in conjunction with other offers, and can be withdrawn at any time at One New Zealand’s discretion.
  7. Our Mobile Terms and Conditions and General Consumer Terms and Conditions apply.

Customer Impacting Events

Mobile & Wireless Broadband ›
Excellent Very Good Good Fair Low No Connection
Fixed Line (Fibre, DSL, HFC) Broadband & Landline ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.