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Why Vodafone Our company Legal Terms and Conditions

Terms - Direct Debit

Direct Debit by Credit Card

I/We authorise Vodafone New Zealand Limited, until further notice, to arrange payment of the following sums, by charging my/our debit/credit card (details above):

1) All sums due and payable in relation to the Vodafone account detailed above; and

2) All sums which the above account holder (using my/our debit/credit card details above) expressly requests Vodafone to credit to any other Vodafone account or Prepay mobile, whether as a top up credit payment or an account balance payment for any sum which may be due and payable.

I/We understand that if this Direct Debit by Credit Card is a mandatory requirement of connection to Vodafone New Zealand Limited, this payment method can be reviewed after six months from the date of activation, upon request by myself/us.

I/We accept that the above credit card details will be stored by Vodafone New Zealand Limited for use in accordance with the above authority and in accordance with Vodafone's privacy policy.

Direct Debit by Bank Account

Specific conditions relating to notices and disputes:

1) I/We agree that the Initiator must give me/us at least 10 days’ prior notice of each Direct Debit, including the first Direct Debit in a series.

2) Changes to the amounts or dates of a series of Direct Debits require 30 days’ prior notice to me/us.

3) I/We can also agree with the Initiator to receive a same day notice for Direct Debits specifically requested by me/us.

4) All notices must be in writing, but can be delivered electronically, if I/We have agreed that with the Initiator.

5) I/We can also ask you to reverse a Direct Debit up to 120 days after the Direct Debit if:

· I/We didn’t receive proper notice of the amount and date of the Direct Debit, or

· I/We received notice but the amount or date of the Direct Debit is different from the amount or date on the notice.

6) If I/We dishonour a Direct Debit but the Initiator retries it within 5 business days of the original Direct Debit, I/We understand that the Initiator doesn’t need to notify me/us again about that Direct Debit.

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