Terms - Modem and connection for Fibre and Cable
Modem and connection terms for UltraFast connections
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This offer includes:
- Use of a wireless modem for Cable and use of Vodafone UltraFast HFC modem and Vodafone Ultra Hub for UltraFast HFC.
- A free standard broadband connection and wiring. The standard broadband connection covers: (a) activation of the broadband service at your home; (b) the provision and installation of the UltraFast HFC modem and Ultra Hub; and (c) set-up and configuration of devices to the Ultra Hub. Additional wiring charges may apply for non-standard installations.
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You will be eligible for this modem and connection offer when you sign up to an eligible Cable/UltraFast HFC home broadband data plan for a 12 or 24 month term.
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This offer may not be available in conjunction with other offers.
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If a new phone line needs to be connected at a location where a phone line has not previously been active, the price will depend on the location and work required.
- We made changes to our early termination charges from 26 February 2020.
- An Early Termination Fee will apply if you choose to disconnect or downgrade to a lower value broadband plan before the fixed term's end date.
- You need to let us know 30 days in advance if you wish to cancel any service.
- If you joined Vodafone from this date, on one of our current in market plans, a graduated early termination fee will apply:
- $199 early termination fee applies to a 12-month term and will reduce by $50 every three months.
- $299 early termination fee applies to a 24-month term and will reduce by $40 every three months.
| Graduated 12 Month term ETC | ||||||||||||
| ETC | $199 | $149 | $99 | $49 | ||||||||
| Months Remaining | 12 | 11 | 10 | 9 | 8 | 7 | 6 | 5 | 4 | 3 | 2 | 1 |
| Graduated 24 Month term ETC | ||||||||||||||||||||||||
| ETC | $299 | $259 | $219 | $179 | $139 | $99 | $59 | $19 | ||||||||||||||||
| Months Remaining | 24 | 23 | 22 | 21 | 20 | 19 | 18 | 17 | 16 | 15 | 14 | 13 | 12 | 11 | 10 | 9 | 8 | 7 | 6 | 5 | 4 | 3 | 2 | 1 |
- If you are an existing customer on one of our older plans and your Vodafone bill references Vodafone B, Vodafone C or REF:TCL, an early termination fee of $199 applies to a 12 month term and $299 early termination applies to a 24 months term.
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If you cancel your broadband service a technician will visit your location to de-install and collect the modem. An unreturned hardware fee may apply if the modem is not returned, or has been damaged and is not in a working order.
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Make and model of the supplied hardware may vary based on available stock. We will provide a new modem, or in some cases, a good as new modem.
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Vodafone reserves the right to withdraw this offer at any time.
- These offer terms are in addition to the Consumer Terms and Residential Broadband, TV and Fixed Line Terms and Conditions.