BestMates for home phone

We’re operating in all Covid-19 Alert Levels, so you can still buy online, call or chat with us. Our Store Locator has details of which stores are open. If you are in hardship we can help. Please check our COVID FAQ for details and all updates.
Why Vodafone Our company Legal Terms and Conditions

Terms and Conditions

BestMates® for home phone lets you nominate 5 numbers to call as much as you like (up to 2 hours each call) from your Vodafone home phone.

  • You can add numbers or change your nominated numbers at any time after signup.
  • Calls over 2 hours will be charged at 26c per minute for NZ landlines or 36c per minute for NZ mobiles.
  • Your nominated numbers can be any NZ landline or NZ mobile number. International phone numbers, special numbers (such as a 0900 or 0800 number) or short codes are excluded.
  • If you want to change your nominated numbers, you can do this at any time, although you can only change each nominated number once per month.
  • You can give each of your nominated numbers a unique label description or nickname (eg. Mum, Friend, Sister, Boyfriend) so that you can easily identify each number belongs to. You can add, edit or remove a nickname label as often as you like.
  • BestMates® for home phone can be included for $6 per month on any Unlimited Broadband and home phone plan.
  • When you purchase BestMates® for home phone as a chargeable Add-On you must nominate at least one number at the time of signup.
  • If you have existing active Talk 0 numbers on your account and add BestMates® for home phone you will be asked if you would like to transfer those numbers to the BestMates® for home phone add-on. We'll automatically close your Talk 0 plan for you if you choose to transfer the number to BestMates® for home phone. If you decide to keep your Talk 0 plans these will be charged at $6 per Talk 0 plan per month.
  • BestMates® for home phone is not available with any of our other residential home phone & broadband packs, with our business fixed line plans or as an add-on to our home phone only service or home phone wireless service.

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.