Modem and Connection Offer on ADSL, VDSL and Fibre broadband
- You will be eligible for this modem and connection offer if you are a new to Vodafone broadband/home phone customer and you sign up to ADSL, VDSL or Fibre broadband on an Everyday Home, Smart Connect or Ultimate Home plan for a 12 or 24 month term ( or you are an eligible upgrade customer).
- The Offer includes:
- A Vodafone Ultra Hub modem (RRP $149) and $14.95 modem postage and handling fee applies.
- A free standard broadband connection (worth $101.20 for ADSL/VDSL, $199 for Fibre). Additional wiring charges may apply for non-standard installations (e.g. if you have more than 5 phone lines, a PBX phone system, a monitored alarm, use the interactive features of SKY Digital TV or live in a rural area).
- If you need to get a phone line up and running (but there has previously been a working phone in the house) a connection fee of $52.10 will apply.
- If a new phone line needs to be connected at a location where a phone line has not previously been active, the price will depend on the location and work required.
- If you move house and want to retain your broadband and/or home phone connection and continue with this offer, you will be required to pay a $101.20 reconnection fee for your broadband connection and $52.10 for your home phone connection, as long as there is an active phone line that was previously working at the new location. If a new phone line needs to be connected at the new address because a phone line has not previously been active, the price will depend on the location and work required.
- We made changes to our early termination charges from 26 February 2020.
- An Early Termination Fee will apply if you choose to disconnect or downgrade to a lower value broadband plan before the fixed term's end date.
- You need to let us know 30 days in advance if you wish to cancel any service.
- If you joined Vodafone from this date, on one of our current in market plans, a graduated early termination fee will apply:
- $199 early termination fee applies to a 12-month term and will reduce by $50 every three months.
- $299 early termination fee applies to a 24-month term and will reduce by $40 every three months.
- If you are an existing customer on one of our older plans and your Vodafone bill references Vodafone B, Vodafone C or REF:TCL, an early termination fee of $199 applies to a 12 month term and $299 early termination applies to a 24 months term.
- Make and model of the supplied hardware may vary based on available promotional stock. We will provide a new modem, or in some cases, a good as new modem.
- Vodafone reserves the right to withdraw this offer at any time.
- The Offer terms are in addition to the Consumer Terms and Residential Broadband, TV and Fixed Line Terms and Conditions.