Ways to connect

Wireless Broadband

Superfast set-up. Superfast broadband

Super-speedy

Wireless Broadband runs on our super fast 4G mobile network. That means you can do all the things you love online, like browsing, streaming, scanning social media and more.
Simple set-up

Just plug in your new modem and go. No wires. No workmen. No digging up the garden. Too easy.
Network Guarantee

We're so confident you'll love Wireless Broadband over our 4G network, we offer a 30 day money back guarantee.

What is Wireless broadband?

Wireless Broadband is a super fast, reliable broadband service that runs over our 4G mobile network.
Installation for Wireless Broadband is simple and very easy. There is no need to wait for a technician or a complicated install, just plug in your new wireless modem and go.
It's fast and can handle up to 30 devices at once.

Wireless Broadband is a fantastic option if you are looking to upgrade your broadband and live within 4G coverage.

Check what plan is available at your place

Terms and Conditions

$100 wireless credit offer: Available to customers until 31 July 2020 who sign up to a 12-month 300GB or 600GB wireless broadband plan. Applied when your broadband becomes active and will show on your first or second bill as a credit. Will be debited back on early termination or plan transfer. For full terms see $100 Wireless Broadband credit terms.

Wireless Broadband: Only available in selected areas (rural areas are specifically excluded). Sufficient 4G coverage and capacity is also required. Ask us to check your address. The modem must only be used at the location nominated by the customer. Home phone activation may take up to 7 days. Get your money back for up to 30 days after you join Vodafone as a Wireless Broadband customer. See network guarantee terms. Early termination charge applies to 12 month contracts. Traffic management policy and terms apply, see Wireless Broadband terms.

Important things to know

Rural addresses are specifically excluded. If you live in a rural area, please see our rural plans.

You can make unlimited national calls for an additional $10. (Up to 7 days to connect phone service)

Services that require a fixed line phone line to work, such as monitored home alarms, medical alarms, faxes, the interactive features of SKY digital or PABXs may be incompatible with our calling service. Vodafone recommend checking with the provider of any existing fixed line dependant services.

Using your home phone

If power is not available then broadband, and any services which run over it including calling from your home phone (and calls to emergency services), may stop working unless there is battery backup at your place.
Once your broadband is connected you’ll need to plug your home phone directly into your Vodafone supplied modem instead of the wall phone jack. Non-Vodafone modems will not work.
Making phone calls – you’ll now need to dial the area code before dialling the phone number, eg 09, 07, 03 etc. There may be a delay of up to 10 secs before it starts ringing. You can reduce this by pressing * when you dial.

Early Termination

If your Broadband service ends for any reason you must return the modem in good working condition with cables and accessories within 30 days of notifying us of your intention to terminate.

Consumer terms and Wireless Broadband terms apply.

Are you in a 4G coverage area?

Check your address if you're able to get 4G coverage

Do you live in a rural area?

You will need to sign up to one of our Rural Broadband plans

Call us to find out more on Wireless Broadband

0508 222 129

Wireless Broadband FAQs

Are there any services I can't use with Wireless Broadband?

If you have a monitored home alarm or medical alarm, it’s really important that you call your alarm provider to find out if it’s compatible with Wireless Broadband.
You can’t use a SKY remote to download SKY "pay per view" movies or games, or SKY betting, but you can still order SKY "pay per view" movies or games by calling SKY TV.
Other services that can’t be used with Wireless Broadband are: EFTPOS machines that require a landline, faxes, multi line, static IP and ISDN/PBXs.

How do I set up my new modem?

Instructions to set up modem, if you need help please call 0800 800 966. Between 8am to 4.30pm Monday to Friday

How do I choose my own Wi-Fi password?

Connect a device to the Wi-Fi by using the network name (SSID) and password (Wi-Fi KEY) on the bottom of the modem.
Open a new browser on this device
- Go to 192.168.1.1
Select Log In (top right corner) and use the details below

Username: admin
Password: admin
If you have already updated this, use your username and password you created

Click the Settings tab
The Configure WLAN Settings screen appears
From the left-side menu, expand the WLAN option and select WLAN Basic Settings
The WLAN Basic Settings screen appears
Select the network name (SSID on your modem) and click Edit
In the SSID field, enter your new name for your Wi-Fi
In the WLAN key section, enter your new password for your Wi-Fi

Click Apply

How do I set up my new home phones?

Pop the batteries into each phone.
Plug the larger base unit into the back of your new modem and into a power plug – no phone jack required.
Plug the smaller base unit into any power socket – it’s a spare phone for you to have anywhere you’d like in your home.

Making phone calls – you’ll now need to dial the area code before dialling the phone number, eg 09, 07, 03 etc.

Can I get help setting up?

Yes! Call us on 0800 800 966

How can I keep track of my Wireless Broadband data?

The best place to track how much data you’re using, buy extra data or pay your bill is in the My Vodafone app. If you haven’t yet, download the app today from www.vodafone.co.nz/app and follow the steps to get set up. If your Wireless Broadband isn’t showing in your app, you can add it in – you’ll just need to use your new Vodafone account number and 4-digit PIN.

What if I want more data?
Head to the My Vodafone app, select Plan & Add-ons and select the extra data you need. 1GB, 15GB and 50GB of data can be bought.