Wireless Broadband
Super-speedy
Wireless Broadband runs on our leading 4G network so you can do all the things you love online like browsing, streaming, scanning social media and more.
Simple set-up
Just plug in your new modem and go. No wires. No workmen. No digging up the garden. Too easy.
Network Guarantee
We're so confident you'll love Wireless Broadband over our 4G network, we offer a 30 day money back guarantee.
Check what plan is available at your place
Call us to find out more on Home Wireless Broadband
Wireless Broadband FAQs
Are there any services I can't use with Wireless Broadband?
- If you have a monitored home alarm or medical alarm, it’s really important that you call your alarm provider to find out if it’s compatible with Wireless Broadband.
- You can’t use a SKY remote to download SKY "pay per view" movies or games, or SKY betting, but you can still order SKY "pay per view" movies or games by calling SKY TV.
- Other services that can’t be used with Wireless Broadband are: EFTPOS machines that require a landline, faxes, multi line, static IP and ISDN/PBXs.
How do I set up my new modem?
How do I choose my own Wi-Fi password?
- Connect a device to the Wi-Fi by using the network name (SSID) and password (Wi-Fi KEY) on the bottom of the modem.
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Open a new browser on this device
- Go to 192.168.1.1
- Select Log In (top right corner) and use the details below
- Username: admin
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Password: admin
If you have already updated this, use your username and password you created
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Click the Settings tab
The Configure WLAN Settings screen appears -
From the left-side menu, expand the WLAN option and select WLAN Basic Settings
The WLAN Basic Settings screen appears - Select the network name (SSID on your modem) and click Edit
- In the SSID field, enter your new name for your Wi-Fi
- In the WLAN key section, enter your new password for your Wi-Fi
Click Apply
How do I set up my new home phones?
- Pop the batteries into each phone.
- Plug the larger base unit into the back of your new modem and into a power plug – no phone jack required.
- Plug the smaller base unit into any power socket – it’s a spare phone for you to have anywhere you’d like in your home.
Making phone calls – you’ll now need to dial the area code before dialling the phone number, eg 09, 07, 03 etc.
Can I get help setting up?
Yes! Call us on 0800 800 966
How can I keep track of my Wireless Broadband data?
The best place to track how much data you’re using is in the My Vodafone app. If you haven’t yet, download the app today from vodafone.co.nz/app and follow the steps to get set up. If your Wireless Broadband isn’t showing in your app, you can add it in – you’ll just need to use your new Vodafone account number and 4-digit PIN.
What if I want more data?
If you reach your data cap, an extra 15GB data can be bought for $20 – just give us a call on 0800 800 966 and we can add extra data for you.
Who should I contact if I have other questions about Wireless Broadband?
If you need any extra support, we’re here to help! Call us on 0800 800 966.
How can I pay my Wireless Broadband bill?
Once you’ve selected your preferred method of payment on the Ways to pay page, use the Vodafone A option.
Can I use Vodafone TV with Wireless Broadband?
No, Vodafone TV is only available with Unlimited Fibre Broadband.
Why choose Vodafone?
If you have your home broadband with Vodafone and one of our eligible mobile plans, we’re making sure you and your family stay connected
Get rewarded any day of the week - cheap movie tickets, music and sports tickets and a whole lot more. Thanks for being with Vodafone!
Talk to our Ninjas in store, online or over the phone. They're ace at answering questions and walking you through tricky tech stuff.