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Wireless Broadband

Superfast set-up. Superfast broadband



Wireless Broadband runs on our leading 4G network so you can do all the things you love online like browsing, streaming, scanning social media and more.


Simple set-up

Just plug in your new modem and go. No wires. No workmen. No digging up the garden. Too easy.


Network Guarantee

We're so confident you'll love Wireless Broadband over our 4G network, we offer a 30 day money back guarantee.

Check what plan is available at your place

Rural addresses are specifically excluded. If you live in a rural area, please see our rural plans.

You can make unlimited national calls for an additional $10. (Up to 7 days to connect phone service)

Services that require a fixed line phone line to work, such as monitored home alarms, medical alarms, faxes, the interactive features of SKY digital or PABXs may be incompatible with our calling service. Vodafone recommend checking with the provider of any existing fixed line dependant services.

Voice Calling over Broadband

  • Plans on VDSL, Fibre and Wireless Broadband now come with Voice Calling over Broadband
  • If power is not available (eg. During power outage) then wireless broadband and any services which run over it including voice calling or calls to Emergency 111 services may stop working unless there is a battery backup in the home. Voice calling over broadband requires mains power and broadband coverage to operate.
  • When you call dial the area code – it uses our mobile network. There may be a delay of up to 10 secs before it starts ringing. You can reduce this by pressing * when you dial.
  • Once your broadband service is connected you’ll now need to plug your home phone directly into your Vodafone supplied modem instead of the wall phone jack. Non-Vodafone modems will not work.

Early Termination

  • If your Broadband service ends for any reason you must return the modem in good working condition with cables and accessories within 30 days of notifying us of your intention to terminate.

For full Wireless Broadband terms see


Important things to know 

Call us to find out more on Home Wireless Broadband

Wireless Broadband FAQs

Are there any services I can't use with Wireless Broadband?

  • If you have a monitored home alarm or medical alarm, it’s really important that you call your alarm provider to find out if it’s compatible with Wireless Broadband.
  • You can’t use a SKY remote to download SKY "pay per view" movies or games, or SKY betting, but you can still order SKY "pay per view" movies or games by calling SKY TV.
  • Other services that can’t be used with Wireless Broadband are: EFTPOS machines that require a landline, faxes, multi line, static IP and ISDN/PBXs.

How do I set up my new modem?

Instructions to set up modem, if you need help please call 0800 800 966. Between 8am to 4.30pm Monday to Friday

How do I choose my own Wi-Fi password?

  1. Connect a device to the Wi-Fi by using the network name (SSID) and password (Wi-Fi KEY) on the bottom of the modem.
  2. Open a new browser on this device
    • Go to
  3. Select Log In (top right corner) and use the details below
  • Username: admin
  • Password: admin 
    If you have already updated this, use your username and password you created
  1. Click the Settings tab
    The Configure WLAN Settings screen appears 
  2. From the left-side menu, expand the WLAN option and select WLAN Basic Settings
    The WLAN Basic Settings screen appears 
  3. Select the network name (SSID on your modem) and click Edit
  4. In the SSID field, enter your new name for your Wi-Fi
  5. In the WLAN key section, enter your new password for your Wi-Fi

Click Apply

How do I set up my new home phones?

  1. Pop the batteries into each phone.
  2. Plug the larger base unit into the back of your new modem and into a power plug – no phone jack required.
  3. Plug the smaller base unit into any power socket – it’s a spare phone for you to have anywhere you’d like in your home.

Making phone calls – you’ll now need to dial the area code before dialling the phone number, eg 09, 07, 03 etc.

Can I get help setting up?

Yes! Call us on 0800 800 966

How can I keep track of my Wireless Broadband data?

The best place to track how much data you’re using is in the My Vodafone app. If you haven’t yet, download the app today from and follow the steps to get set up. If your Wireless Broadband isn’t showing in your app, you can add it in – you’ll just need to use your new Vodafone account number and 4-digit PIN.

What if I want more data?
If you reach your data cap, an extra 15GB data can be bought for $20 – just give us a call on 0800 800 966 and we can add extra data for you.

Who should I contact if I have other questions about Wireless Broadband?

If you need any extra support, we’re here to help! Call us on 0800 800 966.

How can I pay my Wireless Broadband bill?

Once you’ve selected your preferred method of payment on the Ways to pay page, use the Vodafone A option.

Can I use Vodafone TV with Wireless Broadband?

No, Vodafone TV is only available with Unlimited Fibre Broadband.

Why choose Vodafone?

Vodafone Always Connected.

If you have your home broadband with Vodafone and one of our eligible mobile plans, we’re making sure you and your family stay connected

Vodafone Rewards

Get rewarded any day of the week - cheap movie tickets, music and sports tickets and a whole lot more. Thanks for being with Vodafone!

Vodafone Ninjas - Masters of Tech.

Talk to our Ninjas in store, online or over the phone. They're ace at answering questions and walking you through tricky tech stuff.

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