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Help - Device Guides video

Device Guides

Manage multiple accounts with My Vodafone

Our Device Guides are easy-to-use instructions to help you make the most of your mobile or solve common issues.

Need more help?

Got a question? Just ask the Vodafone Community.

Help with my mobile

Set up that new phone, check your data and make the most of your mobile

Using mobile data icon

Help with mobile data ›

How to maximise, monitor and control your mobile data use.

About your Vodafone plan

Manage your plan ›

View your bill, buy or share your data and personalise your plan with Add-Ons.

Configure Your Mobile Icon

Get set up ›

Software settings, SIM swaps, transfer your number and find your PUK code.


Insure your phone

Fixing your mobile ›

If your mobile device is damaged or not working properly, here are the steps to follow.

Unlock your SIM card with a PUK code

Unlock your SIM ›

Get your PUK code to unlock your mobile's SIM card.

Help videos

Top Up or pay your bill ›

Vodafone Ninja Speaking

Set up your Vodafone email ›

Set up Vodafone email

Swap your SIM card ›

Swapping your SIM card is simple

My Vodafone App for Prepay customers

My Vodafone App for Prepay customers

My Vodafone App for On Account customers

My Vodafone App for On Account customers

Unlock your SIM ›

Swapping your SIM card is simple

Setting up email on Android ›

Vodafone

Any message to any mobile with Message+ ›

Message+

All our help videos ›

Help videos

Network Status

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