Throughout the NZ Government Alert 4 COVID-19 lockdown period, the safest way to contact us is through our digital channels.

Vodafone will also have a few Essential Connectivity Hubs open for essential services by appointment only. The health and safety of everyone in NZ is our top priority therefore appointments will be spaced out at 30-minute intervals to ensure customers do not come in close contact. Products and paperwork will be passed through the door, or under roller door, with the customer asked to stand three metres away at all times to ensure no contact occurs. Go here to pre-book an appointment.

Vodafone Prepay SIMs and top-ups are also still available for purchase from most supermarkets, service stations and dairies including Countdown, New World, Pak N’ Save, Four Square, Mobil, Z Energy, BP, and Caltex.