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Make changes to your account, easily.
Manage account
Payments & billing
How to guides
Download & setup

Help with using My Vodafone

Make changes to your account using your mobile phone or computer

manage account

Mobile

Broadband and home phone

Payments and billing

Make a payment or view your invoices online

pay online

Mobile

Broadband and home phone

How to guides

Learn how to use My Vodafone with our step-by-step guides

Video guides

  • My Vodafone App for On Account customers

    My Vodafone for On Account

  • My Vodafone App for Prepay customers

    My Vodafone for Prepay

  • Swapping your SIM card is simple

    Unlock your SIM

  • How to set up your On Account discount

    Get a broadband discount

  • My Vodafone App for Business customers

    My Vodafone for Business

Download and setup

Manage your account using your mobile phone

My Vodafone

If you've never used My Vodafone before, you can register in the app. It's free to download and 99% of activities performed in the app won't use your data.

Download on the App Store  Android app on Google play

Ask a Vodafone Ninja

In the Vodafone Community, our specially trained Ninjas - along with staff and other experts - are available to provide simple solutions. Whether you’ve come across a problem with My Vodafone, need some help using the service or even if you have suggestions on how it can be improved, the Community is the place to start.

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