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How to deal with hoax TXT messages

If you get a TXT about some fantastic deal that asks you to pass it on to others in order to qualify, chances are it's a hoax. And if it’s asking for your contact or bank details, it’s probably a criminal scam. Passing it on or replying means you’ll be part of the problem, so it’s best to hit ‘delete’.

We’ll never do a ‘pass it on’ TXT campaign to get our message across. If we want to let you know about a great offer, we’ll send you a TXT or PXT direct. We’re totally against hoax TXTs, because they waste our customers' time and money.

How to spot a hoax TXT

It's easy to spot a hoax. They always fail the ‘Yeah, right’ test. They're usually about a deal that's too good to be true, or an early warning that every mobile in the world is about to blow up or be shut down by a virus, or that you've been randomly selected to win millions of dollars. Yeah, right.

They often try to sound important by using impressive-looking statistics and technical terms, or claiming the story has appeared on a reputable website.

Where to find out more

You can view some examples of hoax TXTs that other customers have seen, and please do post your own examples in the Vodafone Community

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