A small number of Vodafone mobile phones are locked to our network. Here's how to unlock it, so you can use your mobile on another NZ network or overseas - with another network's SIM card.
How much does it cost?
There's no charge to unlock a mobile that was bought more than 9 months ago
There's a $30 (inc. GST) fee to unlock a mobile bought less than 9 months ago.
How to unlock your Vodafone mobile
Simply click the button below and follow the steps to get the unlock instructions for your mobile. A link to your unlock instructions will also be sent to the email address you provide.
Before you start...
Have your IMEI number handy. To find your IMEI number, enter *#06# on your keypad or look under your mobile phone's battery
The non-Vodafone SIM card needs to be in the locked Vodafone NZ mobile to enter the unlock code
If your mobile was purchased less than 9 months ago you’ll need your debit or credit card to pay the unlock fee - you cannot use Vodafone Prepay credit to do this.
Unlock your mobile now
Have a PIN-locked SIM card? Here's how to
unlock your SIM with a PUK code