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Set up your mobile

Personal Help Mobile Set up your mobile

New phone or lost your settings?

Whether it's a brand new mobile or one you've inherited, watch the video to find how you get set up in just a few minutes.

Below, there's help if you locked up your SIM or just want to solve an issue with your mobile using the Device Guides.
Get mobile settings by TXT

How to guide for mobile

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Activate your Prepay
Easy-as instructions to get you up and running in no time.
Unlock your SIM
Get your PUK code to unlock your mobile's SIM card.
Mobile settings
Simple steps to set up email or the Internet on your mobile.
Unlock your mobile
Here's how to unlock your mobile phone from the Vodafone network.
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Device guides

Discover what your device can do, get set up and solve common problems
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Here's some other ways we can help

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Live chat
You can chat with us 24/7 with questions about your mobile, broadband or home phone.
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