Find and use your PUK code

About your PUK Code

How to find your PUK code

When you enter the wrong PIN for your mobile more than three times, your SIM card will be locked. This prevents anyone trying to guess your PIN. To unlock it, you'll need a Personal Unlocking Key (PUK) code.

You can find your PUK code on the package your SIM card came in or in My Vodafone.

If you no longer have your SIM packaging, follow the steps in Get your PUK code.
Get your PUK code in My Vodafone

Unlocking your mobile with a PUK code

How to use your PUK code

Once you have your PUK code, enter your PUK code on your mobile as you would a phone number.

Simply enter: * * 05 * PUK code * new PIN * new PIN #

Please note: If an incorrect code is entered too many times, the SIM card will be permanently blocked (between 7-10 attempts depending on handset).

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