Your mobile phone or tablet uses settings that define how it connects to our network, if these are incorrect or missing then you won't be able to use some, or all, services.
From the button below:
Type in your phone name i.e. "S7 Edge +"
Pick the service you want settings for i.e. Internet
Put in your phone number
and we'll send you a TXT with your settings all ready to import!
Get your mobile settings
About parallel imported handsets
Sorry, we don't support phones not bought from us. You can use the Device Guides or online setup tool, above, to set it up yourself, or take it into a Vodafone store where, for a fee, they can help you.