Help - Home Phone Wireless

Personal Help Help with Home phone Help - Home Phone Wireless

Easy to set up, even easier to use

woman in red smiling and typing on her laptop
woman in red smiling and typing on her laptop
woman in red smiling and typing on her laptop

Where to put it

To get the best voice quality, put your device where it gets a strong signal. Check out the top left hand corner of your MobiPhone screen. You should have at least 2 bars of signal.
a cordless handset
a cordless handset
a cordless handset

Making calls

When you call, dial the area code - it uses our mobile network. There may be a delay of up to 10 secs before it starts ringing. You can reduce this by pressing * when you dial.

You should know

National and mobile call barring is not possible from the Home Phone Wireless device. To set up 0900 or international barring, call us on the number below

Call us on 0800 189 189

Save money with BestMate calls

If you often call the same friends or family members, BestMate can save you money.

  • Calls to one One NZ mobile for $6 per month
  • Calls to two One NZ mobiles for $10 per month
  • Calls to three One NZ mobiles for $12 per month

To get it organised, visit your nearest One NZ store or call us free on 0800 189 189.

More on BestMates for home phone

Lady talking on phone

Frequently Asked Questions

Check out the most common questions and answers about One NZ Home Phone Wireless
Home Phone Wireless FAQs

Customer Impacting Events

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