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Getting started with Home Phone Wireless

It's most effective right now to contact us through our digital channels - you can also read more about our measures to help with the COVID-19 response.

Throughout the NZ Government Alert 4 COVID-19 lockdown period staying home is safest. Many supermarkets, service stations and dairies around the country do sell Vodafone Prepay SIMs and top-ups if you need them. If you do need something from one of our stores, Vodafone is running Essential Connectivity Hubs for essential services, by appointment only - you can book here.

If you’re buying a mobile phone online, or want to, you can still buy a phone online and have it delivered to your home as our distribution warehouse is still operating as an essential service - however, there may be some additional delays activating your phone.

Thank you for your patience and understanding. Stay safe.

Easy to set up, even easier to use

Where to put it

Making calls

Lady with phone

To get the best voice quality, put your device where it gets a strong signal. Check out the top left hand corner of your MobiPhone screen. You should have at least 2 bars of signal.

Mobiphone

When you call, dial the area code - it uses our mobile network. There may be a delay of up to 10 secs before it starts ringing. You can reduce this by pressing * when you dial.

Manage your account

Voicemail

Calling features

Voicemail, call forward, CallerID and call waiting etc.

Bill

Your monthly bill

Easy ways to pay your Vodafone bill – making it hassle free.

My Vodafone

My Vodafone

Check your calling history, view current and older bills, pay your bill and more.

Switch plans

Want to switch plans?

Unlimited local and national calls; or unlimited local landline calls? Call 0800 189 189.

You should know

National and mobile call barring is not possible from the Home Phone Wireless device. To set up 0900 or international barring, call us on the number below

Call us on 0800 189 189

Save money with BestMate calls

If you often call the same friends or family members, BestMate can save you money.

  • Calls to one Vodafone mobile for $6 per month
  • Calls to two Vodafone mobiles for $10 per month
  • Calls to three Vodafone mobiles for $12 per month

To get it organised, visit your nearest Vodafone store or call us free on 0800 189 189.

More on BestMates for home phone

Lady on the phone

Frequently Asked Questions

Check out the most common questions and answers about Vodafone Home Phone Wireless

Home Phone Wireless FAQs

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