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Steps to get fibre broadband installed

Can I get Fibre?

Can I get fibre? ›

Check if fibre broadband is available at your place.

What's involved?

What's involved? ›

A step-by-step guide to get fibre installed.

Do I need consent?

Do I need consent? ›

Some properties require consent to start with installation.

What's the installation process?

The installation process ›

From start to finish, how it happens.

The ABC of fibre installation.

Getting fibre broadband installed couldn't be easier.

What's the installation process?


A technician will meet you at your home and together you agree on an installation plan.


Vodafone fibre broadband will be connected up to the outside of your house.


A technician will connect Vodafone fibre broadband inside your home. You’ll need to be at home.

The installation steps may all happen in one day, or it may take two visits from a technician depending on what is required at your place. Our local fibre company partner will let you know what will happen at your place once we have placed your order with them.

The installation process will take around 5 hours and someone needs to be home that can make decisions about where equipment will be installed. If you are renting, remember to check that you have your landlord's permission to get fibre installed.

We have four fibre install partners

Find your fibre install partner and installation process below

Fibre installers Map

We have four fibre install partners

Find your fibre install partner and installation process below

Fibre installers Map

Our fibre install partners and their install process

Help and Support Icon

Fibre broadband help

What speeds to expect, how to manage your account online or adjust the settings on your modem - the answers are here.

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