Set up your own modem

PersonalHelpHelp with BroadbandSet up your own modem

Set up your own modem

Set up checklist

  • On Fibre broadband, my modem is Fibre ready/capable and has a WAN/Internet port to connect to the Fibre ONT.
  • On VDSL/ADSL broadband, my modem is VDSL/ADSL ready/capable.
  • I’m comfortable setting up my own modem.
  • I’m comfortable logging in to my modem and am aware I may need to change settings for it to work on the Vodafone network.
Diagram of modem connecting to ONT

Steps to guide your modem set up

1. Connect to power

Plug your modem into a power plug near your Optical Network Terminal (ONT) and switch on - the ONT box is usually on the wall or at the point where your broadband connection enters the house.

2. Connect to your ONT box

Plug your LAN/WAN cable into the WAN/Internet port on your modem and into the port 1 of your ONT box.

3. Connect your devices

via Ethernet

Connect your computer, or device, to a LAN port on your modem using a LAN/WAN/Ethernet cable.

via Wi-Fi

Your modem may have your Wi-Fi Network Name and Wireless Key code/Password on the back or bottom. Alternatively, you may find this in your modem user guide. On your device, click on the Wi-Fi symbol and select your Wi-Fi network name.

4. Get online

Try loading a few of your favourite websites. If you’re unable to get online, you may need to change your modem settings.

Diagram of modem connected to wall socket

Steps to guide your modem set up

1. Connect to power

Plug your modem into a power plug near a working wall jack-point and switch on – if your house has a splitter (dedicated internet jack-point) then plug your modem near here.

2. Connect to your wall jack-point

Plug your DSL/Phone cable into the DSL port on your modem.

Plug the other end of your DSL/Phone cable into the DSL port on your filter and plug this in to the wall jack-point.

Using a splitter? You won’t need a filter – Plug your DSL/Phone cable straight in to the wall jack-point.

3. Connect to your wall jack-point

via Ethernet

Connect your computer, or device, to a LAN port on your modem using a LAN/WAN/Ethernet cable.

via Wi-Fi

Your modem may have your Wi-Fi Network Name and Wireless Key code/Password on the back or bottom. Alternatively, you may find this in your modem user guide. On your device, click on the Wi-Fi symbol and select your Wi-Fi network name.

4. Get online

Try loading a few of your favourite websites. If you’re unable to get online, you may need to change your modem settings.

Change your modem settings

cartoon image of computer screen in a circle. step 1.
Using your laptop, mobile phone or computer, open your internet web browser and type in your modem address.

Sign in with your modem username and password to login.
cartoon image of a checklist. Step 2.
Navigate to the WAN/Internet settings menu in your modem.
Cartoon image of cog in a circle
Enter our settings that we’ve provided below and save your changes.
Table of settings to help set up a modem with a Fibre connection
Table of settings to help set up a modem with a VDSL connection
Table of settings to help set up a modem with a ADSL connection

Having trouble setting up your own modem?

For further assistance, please refer to your modem user guide or manufacturer.

Or give our sales team a call on 0800 222 664 to sign up to one of our broadband plans with a Vodafone modem, including full support.

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