Where's my payment? ›
Paid your bill but can't locate your payment? Get help here
Looking to pay your bill in person? Take your bill to any of the NZ Post Shop and make your payment by cash, EFTPOS, or cheque.
How do I make a payment: Handover your payment and your current bill to NZ Post Shop. They will process your payment and provide you a receipt.
Payment timeframe: Allow up to 2 working days for the payment to appear on your account.
About Direct Debits