Where's my payment? ›
Paid your bill but can't locate your payment? Get help here
You can choose this payment option if you want to post us your payment.
How do I make a payment: Send us a cheque in the envelope provided with your bill. Write your complete Vodafone Account Number, located on the top of your bill, on the back of your cheque and enclose the tear-off payment advice from your bill.
You can find out postal address on your tear off payment slip or here.
Payment timeframe: Allow up to 5-7 working days for the payment to appear on your account.
Looking to pay your bill in person? Take your bill to any of the NZ Post Shop and make your payment by cash, EFTPOS, or cheque.
How do I make a payment: Handover your payment and your current bill to NZ Post Shop. They will process your payment and provide you a receipt.
Payment timeframe: Allow up to 2 working days for the payment to appear on your account.
About Direct Debits