Using your mobile phone is the most convenient way to Top Up.
We recommend using the App to Top Up and to check your balance.
Follow these steps:
Use the My Vodafone app
- Sign in to the My Vodafone app
- Select the Prepay number you want to Top Up
- Tap 'Balance', then select the amount to Top Up
- Enter your payment details to finish
Top Up by TXT
- Ensure you have registered a Credit Card in My Vodafone
- TXT TMU and the dollar amount e.g. TMU 30 (for a $30 Top Up) to 867
- Follow the prompts
Note: Top Up by TXT applies to the mobile number that you send the TXT from.
Fast Top Up on the Vodafone website
Top Up online now using your credit/debit card or Vodafone Voucher - it's quick, easy and secure.
My Vodafone
Sign into My Vodafone and select "Top Up" – have your credit card or debit card details handy.
You can Top Up on Facebook with your credit or debit card or Vodafone Voucher while you're checking in with friends and family.
Never run out of credit on Prepay by automatically topping up.
There are two options to choose from:
Auto
When your balance reaches $5 or less, we'll automatically top you up with your chosen amount from your credit card or debit card.
TXT me first
We'll TXT you when your balance reaches $5 or less.
Reply yes and we’ll top you up from your credit or debit card.
How to set up Auto Top Up
- Sign in to My Vodafone or open the My Vodafone app
- Click the Auto Top Up link
- Select the mobile number and type of Auto Top Up you want to set up
- Enter the amount you want to Top Up with, select a registered credit card (or register a new one) and accept the terms and conditions
You can edit or delete your Auto Top Ups within My Vodafone at any time.
Download the app now
Need some help with your Prepay mobile?
Chat to us online between 9am and 9pm
Other ways to Top Up
Recharge voucher
Just look for the Vodafone sign at any NZ service station, dairy or supermarket, buy a recharge voucher and follow our Top Up instructions. We also sell recharge vouchers at our Vodafone stores.
Recharge vouchers are also a great way to Top Up someone else's Prepay account.
They can also be used online through My Vodafone or Facebook on a computer or tablet.
Shop or NZ post
Pop into a shop
Lots of stores around New Zealand have Vodafone eklick EFTPOS terminals where you can Top Up with cash, credit card or EFTPOS. They'll usually have eklick EFTPOS signage to help make them easy to find. We'll TXT you to confirm your Top Up and let you know your new balance.
Use NZ Post
Top Up your Prepay at any NZ Post outlet (a Post Shop or Books & More store) with cash or EFTPOS.
Over the phone
Call us
Call 777 from your Vodafone mobile: Follow the prompts to Top Up using your Visa, Visa Debit Card or Mastercard.
Westpac Phone Banking
If you’re registered with Westpac phone banking you can Top Up by calling the Westpac Telephone Banking service and following the prompts.
At a bank ATM
If you're with ASB Bank, BNZ or Westpac, you can Top Up at their ATMs.
- From the main menu select "Other" or "Other Services"
- Follow the Vodafone Prepay instructions
- You'll be asked to enter your Vodafone Prepay number, and
- How much you'd like to Top Up and from which account
We'll TXT you to confirm your Top Up and let you know your new balance.
Get a Prepay IOU
If you're running low on credit and can't Top Up right away, get an instant $5 credit with Prepay IOU. Next time you Top Up, you'll repay the $5 plus a $0.50 fee.
How to get a Prepay IOU
Simply TXT IOU to 468 and we'll apply a $5 credit straight away.
Important things to know
- You must have less than $14 credit to request an IOU
- You can only have one outstanding IOU at a time - you need to repay your outstanding IOU before you can request another one
- IOU is not available while roaming
You can't move to another Prepay or On Account plan while you have an unpaid IOU.
